Angela Mast-Remsberg
Martinsburg
Summary
Dynamic professional with extensive experience at Inova Loudoun Hospital and the West Virginia Air National Guard. Proven expertise in project management and regulatory compliance, successfully leading initiatives that enhanced operational efficiency. Skilled in data analysis and team leadership, fostering collaboration and achieving significant improvements in patient care and mission readiness.
Overview
22
22
years of professional experience
Work History
Wing Command Post Supervisor
West Virginia Air National Guard
12.2023 - Current
- Managed $1 Million Wing Command Post renovation and re-location.
- Communicated effectively with stakeholders throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Updated department policies in accordance with evolving regulations, promoting compliance within the agency framework.
- Established successful procedures for emergent and critical life saving operations and long-term planning to align with Department of Air Force initiatives.
- Conducted regular inspections and audits to maintain compliance with Department Of Air Force regulations and standards.
- Developed comprehensive training programs for personnel to improve skill sets and promote professional development that aligns with Department of Air Force guidance and standards.
- Monitored Wing Command Post budgets and expenditures to maintain fiscal responsibility.
- Improved inter-agency collaboration by fostering strong relationships with local, state, and federal law enforcement partners.
Wing Command Post Controller
West Virginia Air National Guard
08.2006 - 12.2023
- Developed comprehensive contingency plans for various scenarios, resulting in increased preparedness and reduced risk.
- Organized and executed search and rescue activities in conjunction with Air Force Rescue Center.
- Implemented innovative solutions to streamline data management processes, reducing administrative workload while enhancing overall record accuracy.
- Ensured mission success through meticulous attention to detail in monitoring status reports and updating operational records accordingly.
- Established procedures for operational reports and defense readiness reporting systems.
- Provided valuable input during strategic planning sessions, offering insights based on experience as a Command Post Controller.
- Communicated C2 instructions for launch, execution, diversion, recall, evacuation, recovery, recycle and reconstitution of forces.
- Managed sensitive information with discretion, maintaining confidentiality and security at all times.
Intensive Care Unit Technician
Inova Loudoun Hospital
01.2010 - 08.2014
- Safeguarded patient privacy through strict adherence to HIPAA regulations when handling sensitive information or discussing case details with other healthcare professionals.
- Promoted effective communication between patients, families, and healthcare providers through clear documentation in medical records.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Utilized medical software (EPIC) to document and track patient progress.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Office Manager-Hospitalist Program
Inova Loudoun Hospital
02.2009 - 01.2010
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing patients inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Quality Improvement Assistant
Inova Loudoun Hospital
03.2007 - 02.2009
- Recorded, analyzed, and distributed statistical information.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Completed daily logs for management review.
Case Management Assistant
Inova Loudoun Hospital
05.2003 - 03.2007
- Maintained detailed case notes documenting each interaction with clients, ensuring a consistent approach across the care continuum.
- Participated in quality improvement initiatives, identifying areas for potential growth and implementing changes to enhance overall case management services.
- Assisted in reducing hospital readmissions by effectively monitoring and following up on discharged patients'' progress.
- Developed strong relationships with patients and families, providing emotional support throughout their medical journey.
- Coordinated community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing.
- Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
- Attended regularly scheduled case management and staff meetings.
Education
Master of Science - Public Health
Western Kentucky University
Bowling Green, KY05-2026
Bachelor of Arts - General Studies
Southern New Hampshire University
Manchester05-2020
Associate of Science - Emergency Management
Community College of The Air Force
05-2019
Skills
- Data analysis
- Project management
- Regulatory compliance
- Statistical reporting
- Training development
- Team leadership
- Continuity supervision
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Wing Command Post Supervisor
West Virginia Air National Guard
12.2023 - Current
Intensive Care Unit Technician
Inova Loudoun Hospital
01.2010 - 08.2014
Office Manager-Hospitalist Program
Inova Loudoun Hospital
02.2009 - 01.2010
Quality Improvement Assistant
Inova Loudoun Hospital
03.2007 - 02.2009
Wing Command Post Controller
West Virginia Air National Guard
08.2006 - 12.2023
Case Management Assistant
Inova Loudoun Hospital
05.2003 - 03.2007
Master of Science - Public Health
Western Kentucky University
Bachelor of Arts - General Studies
Southern New Hampshire University
Associate of Science - Emergency Management
Community College of The Air Force
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