Angela Mata Rodriguez

Hired on as a supervising manager. Primary responsibilities include daily closing reports, weekly safety inspections, training of employees, conducting safety meetings (including live drills), and promoting productivity amongst staff members to ensure task completion.

- Created thorough training plans specific to individual strengths of each employee, facilitating rapid skill development

-Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift

-Daily inventory management to improve production and sales

-Managed a diverse team, promoting an inclusive work environment

-Worked in a fast paced environment, up to 300 donors a day

-Quickly checking donations for items we do not accept, sorting through donations, pricing, and performing managerial duties at the same time

-Completing incident reports when necessary

-keeping a calm and understanding demeanor when addressing unhappy or angry customers

-Collected, arranged, and ensured accuracy when inputting information into the database system

Promoted to supervising manager within the first year of employment. Primary responsibilities included resolving conflicts regarding customers/team members, conducting interviews, hiring new members, creating weekly schedules, and working with employees to maintain productivity and general organization and cleanliness of the store.

• Created detailed training instructions accessible to every employee minimizing confusion during the training process
• -Conducted performance evaluations in order to communicate effectively with store owners and maintain staff productivity
• - Established team priorities, maintained schedules and monitored performance
• -Monitored date codes ensuring freshness of produce in accordance to health code standards
• -Held monthly meetings to create business plans, and communication amongst staff
• -Created detailed lists of tasks to be completed on a monthly, weekly, and daily basis to maintain store cleanliness in accordance to health code standards