Well-qualified Human Resources Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Office Administrator
MPS Group, Inc
Louisville, KY
06.2020 - Current
Perform clerical and administrative support and tasks including compose and proofread correspondence, drafting letters, memos, reports, and other documents
Provide Human Resource support to employees and supervisors
FMLA compliance and enrollment
Process payroll and timesheets for hourly employees and temporary employees
Recruitment of hourly and temporary employees
Adhere to UAW Contract and guidelines.
Supported office manager with proactive correspondence management, document coordination and customer relations.
Maintained open communication with customers to foster positive relations and provide updates on issues.
Trained new employees on administrative procedures, company policies and performance standards.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Produced high-quality communications for internal and external use.
Reconciled account files and produced monthly reports.
Edited documents to improve accuracy of language, flow and readability.
Interacted with customers by phone, email or in-person to provide information.
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Administrative Assistant
Magnolia Automotive Services, LLC
Charlestown, IN
03.2020 - 06.2021
Manage all front office operations to include reception, telephones, and mail; handle urgent matters as appropriate and in timely and professional manner using good judgement
Offered technical support and troubleshot issues to enhance office productivity.
Coordinate maintenance of office and warehouse equipment
Performs clerical and administrative support and tasks including compose and proofread correspondence, drafting letters, memos, reports, and other documents
Executed record filing system to improve document organization and management.
Restocked supplies and submitted purchase orders to maintain stock levels.
Maintain records of ordered, received, and keep inventory of same
Assist in preparation of regularly scheduled reports (month-end, budget, etc.)
Arrange company events (Picnics, Christmas Celebrations, etc.)
Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Ensure that common areas always in order, accessible and stocked
Resource for information for team members, customers, and guests
Supported managers in responding to associate questions on time, benefits, accommodations.
Provide packing lists, bill of ladings, customs documents, and scheduling shipments for incoming and outgoing shipments and logistics documentation:
Provide backup to other areas of responsibility within department
Process expense reports for credit card and employee expenses and route to payables
Create timesheets for weekly and biweekly employees for payroll processing
Track personal time off and submit forms to accounting for payroll
Create purchase orders and submit along with invoices and packing slips to accounting
Provide support and consultation with budgets and finances to manager
Create quarterly attendance bonus reports for payroll.
Booked airfare, hotel and ground transportation to coordinate office travel.
Scheduled office meetings and client appointments for staff teams.
Interacted with vendors to purchase and set up equipment and services.
Screened visitors and issued badges to maintain safety and security.
Program Coordinator
Kaiser Home Support Services
New Albany, IN
10.2018 - 04.2019
Assisted living management and client care
Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
Monitoring care givers and clients in their home and making sure clients are cared for properly
Managing emails
Answering phone calls
Transporting clients to events and stores
Payroll for employees and recruiting
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Assisted with community resources for healthcare and mental health.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Supervised 13 of professional and care giving personnel.
Gathered and organized printed materials required for program participation
Education
No Degree - Communications
Indiana University Southeast
New Albany, IN
05.2001 -
No Degree - Pre-Medicine
Bethel College
Mishawaka, IN
05.2001 -
High School Diploma -
Jeffersonville High School
Jeffersonville, IN
08.1992 - 05.1996
Skills
Customer service
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Additional Information
Assisted with disaster relief in Marysville/Henryville after March 2nd, 2012, tornadoes.
Communicated with the company, MODCLOTH, to have shoes and dresses donated for local high school's prom.
Co-lead Indiana Cares Disaster Relief for a relief trip to Moore, Oklahoma after the May/June 2013 tornadoes.
Assisted with executive and travel measures for Indiana Cares for the relief mission to Illinois after November, 2013 outbreak.
Paddle Board Racing
When I am not working, I enjoy traveling to regional races. The sport allows me to stay active and healthy while meeting new people and having a supportive group of friends.