Angela MAYFIELD
Festus, Mo,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
BioTAB Healthcare
St. Louis, MO
10.2019 - Current
- Receive Physician and/or Therapy orders for Medical Equipment in regards to treatment of Lymphedema, due to cancer, cardiovascular and neurological disease
- Obtain all relevant documentation in accordance to insurance and company guidelines, as directed by AMA.
- Contact provider offices to ensure all needed documentation is complete , signed and dated.
- Stay in constant communication with territory sales team along with the patient to keep updated on progress of equipment ordered.
- Receive calls from all provider offices along with patients to assist with any questions, problems, concerns that may arise.
- Know and understand all medial record privacy , knowledge of HIPPA guidelines.
- Assist all team members with completion of daily tasks to keep process moving smoothly and efficiently .
- Understand and also assist with the sales process of all equipment and needed accessories the patient may need for treatment .
- Know and understand all systems used for processing and ordering all equipment : SalesForce and Bonifide systems, Microsoft office, Outlook, Excel.
Senior Insurance Verification Agent
American Home Patient / Lincare
Festus, MO
08.2015 - 09.2019
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
- Maintained accurate documentation on all pre-authorization requests, denials and appeals.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Responded promptly to customer inquiries regarding their benefits and eligibility status.
- Updated patient and insurance data and input changes into company computer system.
- Entered data in EMR database to record payer, authorization requirements and coverage limitations.
Medical Assistant
Dr M.A. Jamaluddin, MD
Festus, MO
04.2005 - 08.2015
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Education
Sport And Fitness Management
ISSA - International Sports Science Association
Online02-2024
Associate of Applied Science - Medical Assistant
Allied Medical College
Fenton, MO04-2005
Skills
- Case Management
- Compliance with regulatory guidelines
- Direct Patient Care
- Business Correspondence Writing
- Data Compilation
- Clinical Instruction
- Records Management
- HIPAA compliant
- Infection Control
- Clinical education
- Patient Education
- Computerized charting
Certification
- CPR certified
- Certified Fitness Trainer
- Certified Nutrition Specialist
Timeline
Clinical Coordinator
BioTAB Healthcare
10.2019 - Current
Senior Insurance Verification Agent
American Home Patient / Lincare
08.2015 - 09.2019
Medical Assistant
Dr M.A. Jamaluddin, MD
04.2005 - 08.2015
Sport And Fitness Management
ISSA - International Sports Science Association
Associate of Applied Science - Medical Assistant
Allied Medical College
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