Angela McCormick
Picayune,MS
Summary
Accomplished Hospice RN Case Manager from Forrest General Hospital, adept in chronic disease management and providing compassionate care. Leveraged multidisciplinary approaches to enhance patient outcomes, significantly improving care coordination and patient satisfaction. Skilled in HIPAA compliance and clinical assessment, demonstrating strong clinical judgment and patient advocacy.
Overview
15
15
years of professional experience
Work History
Hospice RN Case Manager
Forrest General Hospital
08.2021 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Educated patients and caregivers on healthcare protocols and processes.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Hospice Case Manager
Kare In Home
05.2017 - 08.2021
- Streamlined communication among healthcare providers, ensuring timely implementation of treatment modifications for better symptom management.
- Mentored new hospice case managers, sharing insights and best practices to ensure high-quality care delivery.
- Educated patients and families on disease progression and available resources, fostering a sense of empowerment and informed decisionmaking.
- Fostered strong relationships with community agencies to provide additional support services to hospice patients and their caregivers.
- Implemented creative pain management strategies tailored to individual patient needs, alleviating discomfort while minimizing side effects from medications.
- Evaluated the effectiveness of current patient care plans through regular reviews, identifying areas for improvement and adjusting interventions accordingly.
- Collaborated with interdisciplinary team members for optimal patient outcomes in end-of-life care.
- Developed individualized patient care plans, addressing physical, emotional, and spiritual needs of patients and families.
- Enhanced team efficiency through consistent documentation practices that ensured accurate record-keeping for clinical review meetings.
- Coordinated seamless transitions between different levels of care by collaborating with hospital staff, nursing home personnel, or private caregivers as needed.
- Managed caseloads efficiently by prioritizing tasks according to urgency and complexity, ensuring all patients received appropriate attention.
- Maintained compliance with all relevant regulations and accreditation standards by staying up-to-date on industry trends and policy changes.
- Provided regular updates to attending physicians regarding patient status changes, enabling timely interventions when necessary.
- Served as an advocate for patients'' rights and preferences throughout the end-of-life care process, promoting dignity and autonomy.
- Improved patient satisfaction by providing compassionate and comprehensive care to hospice patients and their families.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Conducted in-home visits to provide supportive services.
- Collaborated with healthcare providers to drive continuity of care.
RN
Highland Community Hospital
05.2015 - 05.2017
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed care from admission to discharge.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Administered medications and treatments as prescribed by physicians.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
RN Supervisor
Picayune Health and Rehab
02.2010 - 05.2014
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Facilitated smooth transitions of care for patients between departments or facilities by maintaining clear communication channels with all stakeholders involved.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
Education
Associate of Applied Science - Nursing
Pearl River Community College
Poplarville, MS12.2009
Skills
Chronic Disease Management
Discharge Planning
HIPAA Compliance
Multidisciplinary Approach
Care Coordination
Home care management
Clinical assessment
Medication Management
Quality Improvement
Healthcare regulations
Palliative Care
Case Management
Critical Thinking
Compassionate and Caring
Interdisciplinary Collaboration
Wound Care
Strong Clinical Judgment
Documentation
Patient and family advocacy
Accurate Documentation
Decision-Making
Patient Care Assessment
Direct Patient Care
Attention to Detail
CPR/AED
Delegation and Motivation
Infection Control
Clear Patient Communication
Home care
Vitals monitoring
Routine Examinations
Needs Assessment
Treatment Plan Modification
Patient Condition Monitoring
Collecting vitals
Monitoring Vital Signs
Medical Recordkeeping
Heartsaver First Aid CPR AED
Certified in CPR/AED
Timeline
Hospice RN Case Manager
Forrest General Hospital
08.2021 - Current
Hospice Case Manager
Kare In Home
05.2017 - 08.2021
RN
Highland Community Hospital
05.2015 - 05.2017
RN Supervisor
Picayune Health and Rehab
02.2010 - 05.2014
Associate of Applied Science - Nursing
Pearl River Community College