Angela McKay

• Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
• Positioned animals for diagnostic imaging such as x-rays and scans.
• Administered medications to animals in treatment and documented changes in condition.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Collected patient biopsies and blood samples for laboratory analysis.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
• Collected and prepared specimens and samples for outside laboratory analysis.
• Educated clients on post-surgical care and nutrition.

• Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
• Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
• Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
• Increased awareness of and supported participation in self-help and advocacy organizations.
• Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
• Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
• Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
• Communicated with individuals' family members, offering information and insight into support services available at community level.
• Transported individuals to medical appointments and support meetings whenever needed.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
• Helped patients to deal with realities of substance use disorder, mental and physical health diagnoses and develop coping skills.
• Led up to 14 individual sessions per week and 5 group therapy meetings.
• Managed caseload of 14 patients with substance dependence and co-occurring Axis I and Axis II disorders.

• Shared resources, opportunities and activities to support mentee's learning and development.
• Met mentee formally, informally, in-person and virtually to offer support.
• Assessed mentees
• 's knowledge, comprehension and study habits to track progress and set realistic goals.
• Counseled 2 clients individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
• Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
• Helped clients develop organizational, time management and study skills.
• Empowered clients through counseling and skill-building exercises.
• Identified issues that hindered clients achievement.
• Used standardized assessments to evaluate abilities, interests and characteristics of different clients.
• Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.

• Honor Roll Fall 2022
• Relevant Coursework: Leadership & Communications

My capstone project is a creative writing and art program that will help women in recovery from substance use and mental health disorders to process trauma and celebrate self worth and value as women with purpose.

• Extracurricular Activities: While at East Carolina in the early 2000's I was a writer for the campus paper 'The East Carolinian'