Angela McLane
Hartwell,GA
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
26
26
years of professional experience
Work History
Sales Associate
Dollar General
06.2019 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Medical Receptionist
Dr. Richard S. White III
09.2014 - 04.2019
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Registered and verified patient records before triage with most up-to-date information.
- Helped patients complete necessary medical forms and documentation.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Completed patient referrals to other medical specialists.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Senior Executive Sales Representative
OneMain Financial Services
08.1997 - 09.2014
- Attended monthly sales meetings and quarterly sales trainings.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Recorded accurate and efficient records in customer database.
Education
High School Diploma -
Hart County High School
Hartwell, GA05.1985
Skills
- Patient Callbacks
- Electronic Medical Record
- Front Desk Operations
- Insurance Verification
- Patient Scheduling
- Checking Patient Details
Timeline
Sales Associate
Dollar General
06.2019 - Current
Medical Receptionist
Dr. Richard S. White III
09.2014 - 04.2019
Senior Executive Sales Representative
OneMain Financial Services
08.1997 - 09.2014
High School Diploma -
Hart County High School