Nature
Angela McMath
Castle Rock,CO
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Committed to leaving great, lasting impression.
Overview
16
16
years of professional experience
Work History
Head Bookkeeper
Safeway
07.2004 - 12.2020
- Maintained strict confidentiality of sensitive financial information to protect company''s privacy and security.
- Collect and deposit money into accounts, disperse funds from cash accounts to pay bills and invoices
- Keep records of collections and ensure all accounts are balanced
- Perform payroll functions such as maintaining timekeeping information, processing and submitting payroll
- Maintained and created employees schedules
- Answering multiple phone lines to give information to customers and transfer calls to appropriate departments
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
High School Diploma -
Rancho Cotate High School
Rohnert Park, CA 05.2001 -
Skills
Multitasking
Organizational Skills
Team Collaboration
Reliability
Customer service mindset
Management Skills
Task Prioritization
Effective listener
Interests
Reading
Movies
Meditation
Traveling
Timeline
Head Bookkeeper
Safeway
07.2004 - 12.2020
High School Diploma -
Rancho Cotate High School
05.2001 -