Angela McQueen
Humble,TX
Summary
Dedicated Offender Management Specialist experienced in housing unit supervision and enforcement of institutional rules. Contributed to a secure facility environment through effective contraband detection and incident documentation, while collaborating with diverse teams to enhance safety standards. Adaptable professional with a proactive attitude and strong communication skills, committed to supporting organizational goals.
Overview
24
24
years of professional experience
Work History
Laundry Sergeant
Texas Department Of Criminal Justice
Woodville, TX
10.2019 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative ideas and solutions that improved team collaboration and project outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Correctional Officer
Texas Department Of Criminal Justice
Woodville, Texas
02.2003 - 10.2019
- Supervised offender movement within Texas Department of Criminal Justice facilities.
- Conducted inmate counts and verified housing unit accountability.
- Escorted offenders during court, medical, and work assignments.
- Searched offenders, cells, and common areas for contraband.
- Responded to emergencies and secured housing areas during disturbances.
- Communicated with TDCJ staff using radios and security procedures.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Correctional Officer
Texas Department of Criminal Justice, TDCJ
Livingston, TX
03.2001 - 02.2003
- Conducted offender counts, head checks, and security rounds across assigned units.
- Searched offenders, cells, and property for contraband and unauthorized items.
- Supervised offenders inside TDCJ housing areas and enforced institutional rules.
- Executed daily operational tasks in a timely manner.
Education
Hemphill High School
Hemphill, TXSkills
- Offender management
- Contraband detection
- Housing unit supervision
- Offender counts
- Facility security
- Safety inspections
- Incident documentation
- Supervision and leadership
- Training & Development
- Multitasking
- Clear communication
- Verbal communication
- Active listening
- Good Telephone Etiquette
- Dependable and responsible
- Calm under pressure
- Communication
- Offender management
Timeline
Laundry Sergeant
Texas Department Of Criminal Justice
10.2019 - 05.2025
Correctional Officer
Texas Department Of Criminal Justice
02.2003 - 10.2019
Correctional Officer
Texas Department of Criminal Justice, TDCJ
03.2001 - 02.2003
Hemphill High School