Achievement-Oriented professional, bringing nearly 20 years of leadership experience with special emphasis on customer care and relationship building
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Educator
Edustaff - Biological and Chemical Sciences
6 2023 - Current
Provides educational value in High School sciences, engineering, etc.
Implements engaging lesson plans
Manages classroom behavior and atmosphere for up to 50 students
Relationship Manager
Dyla Brands - Beverages/Health Foods
03.2019 - 05.2023
Identified, established, and fostered relationships with outside brand partners via strong engagement
Prepared scientific breakdowns of information for marketing team leads
Proactively provided research to leadership team for pre-meeting briefs
Cross functionally collaborated with internal and external teams to strategize
Maintained and managed multiple simultaneous projects in Click-Up, MS Office.
Account Order Coordinator
Dyla Brands - Beverages/Health Foods
03.2019 - 05.2023
Processed EDI and manual customer purchase orders (managed largest accounts ex: Walmart, Target, etc.) in ERP – Netsuite
Troubleshot potential issues prior to emergence
Coordinated with 3PL logistics to ensure on-time and in-full product deliveries
Collaborated with sales and marketing teams to supply product samples to investors/buyers
Onboarded new customer set-ups in EDI and ERP systems
Managed back-end freight/delivery deductions
Monitored supply chain inventory, out of stocks, etc.
Drove profitability by coordinating and monitoring customer P&L
Business Development/Accounts Manager
ERS, ART
12.2017 - 03.2019
Drove profitable sales through strong client-relationship development (30% growth in 9 months)
Advanced and maintained 100+ accounts within a designated, regional territory
Annotated service knowledge to customers and insurance adjusters in a thorough manner
Translated scientific details within chemical restorative processes via contractor demonstrations
Coordinated with operations and logistics.
Office Administrative Assistant
Atila Trucking Company
09.2012 - 05.2014
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
Carried out accounting duties and invoicing utilizing Microsoft Office Suite/Excel
Prepared travel schedules for owner/operator and drivers following logistic plan
Maintained office inventory and supplies
Performed payroll tasks including printing employee checks.
Pharmacy Supervisor
Advanced Care Pharmacy Services
05.2006 - 08.2010
Coordinated and executed staff meetings with organized agenda
Purchased drug inventory within allocated budget
Filled and labeled dose-packaged medication according to physician orders
Provided monthly invoicing and patient drug therapy reports to group-home staff.
Lead Pharmacy Technician
MedEx Direct Pharmacy
07.2003 - 05.2006
Implemented meeting presentations with potential clients
Compounded respiratory, nebulizer medication via aseptic technique (clean room)
Accurately inputted high yield prescriptions into pharmacy program for filling
Independently maintained inventory of pharmaceuticals, office and shipping supplies.
Lead Pharmacy Technician
CVS Pharmacy
06.2002 - 07.2003
Filled medication orders according to physician request
Titrated sterile water for suspended powder pharmaceuticals
Performed retail cash register and credit card machine duties
Created staff schedule according to availability and projected workload.
Pharmacy Technician
Mercy Hospital Pharmacy
09.1997 - 06.2002
Calculated dosage dilutions for intravenous drug therapies
Interpreted and verified physician prescription orders
Filled patient med-boxes with appropriately dosed medication for nurse administration
Secured emergency room crash cart medications according to daily need.
Education
Bachelor of Science - Biological Sciences
Grand Valley State University
Allendale, MI
04.2017 -
Associate of Science - Pharmacy (Pre-Pharmacy)
Macomb Community College
Warren, MI
09.2008 - 12.2010
Pharmacy Technician Certification -
National Board of Pharmacy
Lansing, MI
03.2002 -
Certification - Sales Octane
Jim Ryerson
07.2018 - 07.2018
Skills
Strategic Planning
Concise Communication
Mission Focused
Organization and Time Management
Community Support
Most nominated employee in Dyla company history for the monthly “Golden Forto” award
Elected Homeowners Association, Board of Directors – Secretary and Events Coordinator
Timeline
Relationship Manager
Dyla Brands - Beverages/Health Foods
03.2019 - 05.2023
Account Order Coordinator
Dyla Brands - Beverages/Health Foods
03.2019 - 05.2023
Certification - Sales Octane
Jim Ryerson
07.2018 - 07.2018
Business Development/Accounts Manager
ERS, ART
12.2017 - 03.2019
Bachelor of Science - Biological Sciences
Grand Valley State University
04.2017 -
Office Administrative Assistant
Atila Trucking Company
09.2012 - 05.2014
Associate of Science - Pharmacy (Pre-Pharmacy)
Macomb Community College
09.2008 - 12.2010
Pharmacy Supervisor
Advanced Care Pharmacy Services
05.2006 - 08.2010
Lead Pharmacy Technician
MedEx Direct Pharmacy
07.2003 - 05.2006
Lead Pharmacy Technician
CVS Pharmacy
06.2002 - 07.2003
Pharmacy Technician Certification -
National Board of Pharmacy
03.2002 -
Pharmacy Technician
Mercy Hospital Pharmacy
09.1997 - 06.2002
Educator
Edustaff - Biological and Chemical Sciences
6 2023 - Current
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