Results-driven retail professional with over 15 years of experience in customer service, product stocking, and retail pricing coordination. Skilled in staff training, team collaboration, and maintaining high operational standards to drive efficiency and customer loyalty.
Work History
Cashier
7 Months
Slicehouse By Tony Gemignani | 01.2026 - 08.2026
Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted customers with product inquiries and recommendations to enhance shopping experience.
Collaborated with team members to streamline checkout processes and reduce wait times.
Trained new cashiers on operational procedures and customer service best practices.
Resolved customer complaints effectively, promoting positive store reputation and loyalty.
Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
Coordinated with kitchen staff to ensure accurate order fulfillment for takeout customers.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Encouraged customers to make additional purchases by highlighting current deals and keeping lanes well-stocked.
Retail Pricing Coordinator
17 Years 11 Months
Rite Aid | 09.2007 - 08.2025
Monitored market trends and competitor pricing strategies to inform pricing adjustments.
Improved pricing accuracy by consistently monitoring and updating retail prices.
Collaborated with cross-functional teams to streamline pricing processes, resulting in improved efficiency.
Provided exceptional customer service by addressing inquiries related to product pricing and promotions promptly and professionally.
Minimized losses due to markdowns by closely monitoring inventory levels and proactively adjusting prices as needed.
Trained junior staff on pricing systems and procedures, fostering team development.
Managed inventory control systems to ensure accurate price tagging and labeling across stores.
Led regular audits of pricing accuracy, identifying discrepancies and implementing corrective measures.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Monitored product expiration dates, ensuring timely removal of outdated items from shelves.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Education
Tracy Adult School | Tracy, CA
Skills
Cash handling
Customer service
Product knowledge
Attention to detail
Staff training
Inventory management
Team collaboration
Clear communication
Reliability
Work ethic
Positive attitude
Patience and empathy
Certification
Food Handler Certificate - 01/22/2026 Valid through 01/22/2029