Trinity (Tee) Cardenas
San Jose,CA
Summary
Experienced office management professional skilled in streamlining administrative processes and fostering a collaborative work environment. Prioritizes teamwork and drives operational excellence. Demonstrates reliability and adaptability, with proficiency in office software, scheduling, and resource management to effectively address evolving demands.
Overview
10
10
years of professional experience
Work History
Office Manager/HR Assistant
BIDGELY INC.
03.2024 - Current
- Oversee office operations, ensuring a smooth and efficient work environment
- Manage office supplies, equipment, and vendor relationships
- Coordinate office maintenance, facility management, and IT support as needed
- Organize and maintain office files, records, and databases
- Plan and coordinate company events, meetings, and travel arrangements
- Ensure compliance with office safety procedures and policies
- Assist in the recruitment process, including job postings, screening resumes, scheduling interviews, and onboarding new hires
- Maintain employee records, including attendance, performance evaluations, and disciplinary actions
- Administer employee benefits programs, including health insurance, retirement plans, and leave policies
- Support employee relations by addressing concerns, promoting a positive workplace culture, and ensuring compliance with labor laws
- Assist with payroll processing, tracking time off, and handling employee inquiries related to compensation
- Develop and implement HR policies and procedures to align with company goals and compliance requirements
- Conduct HR-related training sessions, such as new hire orientation and compliance training
Documents and Records Specialist
West Valley Construction Company
03.2022 - 08.2022
- Self-directed focused, and possess excellent attention to detail in performing high-level functions
- Assisted clients/executives with various memory-based assignments/check-ins; offered exceptional service and a smile
- Proven talent for quickly acquiring expertise in new systems and procedures
- Created daily and weekly reports for leadership and staff
- Scheduled calendar activities that would benefit the client as well as my boss
- Maintained a clean working environment that remained organized at all times
- Uphold a standard of integrity, treating all clients, guests, and executives with the utmost dignity and respect
- Successfully supervised up to 5-10 people at a time
- Provided thorough research about all upcoming conferences/events utilizing Google Sheets and ensured that it remained constantly updated with the most accurate information
- Natural talent for operating under different roles and working on different projects, swiftly and efficiently
- Assisted with employee orientations in groups of up to 5 people
- Passed out documents to new hires, collected documents, and uploaded those documents into the employee files
- Maintained a high level of confidentiality in regard to employees' sensitive information while at work or while working from home
- Uploaded, scanned, and downloaded employee data and re-uploaded it with correct modifications (date, time, name) to file the document into the system correctly
- Provided primary customer support to internal and external customers
- Maintained effective communication with all departments and maintained a friendly deposition when projects were requested of me
- Consulted with outside parties to resolve discrepancies and create expert solutions
Office Specialist
TryFacta
08.2021 - 02.2022
- I created an inventory and barcodes used in multiple departments to restock shared supplies(paper)
- Followed compliance rules that kept Valley Water's board of directors safe in receiving mail through Fed Ex-created reference guides that new employees and current employees used to help train
- I have operated an electric puncher to create different-sized holes in documents 20-500+ pages or more
- Bound those pages into books with a coiling machine or by hand
- Constantly put my best foot forward and always solved problems on my own (if possible) and double-checked with management before making a decision
- If I were unsure, I'd always ask, but I heavily researched to attempt to find an answer before asking
- Processed and delivered mail in a timely order with excellent customer service
- I ensured that Valley Water employees had everything they needed to be successful
Distribution Systems Worker
Kelly Services
01.2021 - 08.2021
- Juggled calls, emails, and radio calls from supervisors and crew leaders needing assistance with work being done or completed
- Became the point of contact for customers or other companies needing assistance on the general phone line
- Completed USA North tickets needed prior to every dig site and logged them into a database
- If confused, I found a way to ensure that I was doing the correct procedures for every problem by checking with management
Sales Office Manager/Customer Success Member
Payactiv
01.2017 - 09.2018
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Set and achieved company defined sales goals
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues
- Supported the sales team by doing clerical work
Shift Lead/Team Member
Jamba Juice
05.2015 - 03.2017
- Monitored and verified all merchandise was properly priced and labeled
- Created and managed project plans, timelines and budgets
- Devised and implemented processes and procedures to streamline operations
- Developed effective improvement plans in alignment with goals and specifications
- Memorized recipes and trained others on how to correctly create drinks/food items for others
- Understood what the Jamba BOOST standards were and successfully provided guests with excellent service
- Learned and memorized nutritional details, recipes, and store policies for all Jamba products/services
- Developed strong cooperative relationships with coworkers and managers
- Acted as a leader as management in charge of the store while higher up's were away
- Operated register to process payments and collect cash payment for order totals
- Deployed team member's to perform tasks that would assist to ensure all Jamba business operational goals were met
- Evaluated staff performance and provided coaching to address inefficiencies
- Spoke with management regarding day to day operations
- Helped meet changing demands by recommending improvements to business systems or procedures
- Worked scheduled shifts and remained flexible to work during coworker absences, holidays, and busy periods
- Kept work areas clean, organized, and safe to promote efficiency and team safety
Education
Associate of Arts - Business Administration
De Anza College
Cupertino, CA03-2026
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
Timeline
Office Manager/HR Assistant
BIDGELY INC.
03.2024 - Current
Documents and Records Specialist
West Valley Construction Company
03.2022 - 08.2022
Office Specialist
TryFacta
08.2021 - 02.2022
Distribution Systems Worker
Kelly Services
01.2021 - 08.2021
Sales Office Manager/Customer Success Member
Payactiv
01.2017 - 09.2018
Shift Lead/Team Member
Jamba Juice
05.2015 - 03.2017
Associate of Arts - Business Administration
De Anza College
Similar Profiles
VINAYAK KYATNATTIVINAYAK KYATNATTI
Software Engineer at BIDGELYSoftware Engineer at BIDGELY
Jyoti Dewan PathakJyoti Dewan Pathak
Sr. Delivery and Program Manager at Bidgely TechnologiesSr. Delivery and Program Manager at Bidgely Technologies
Hareesh Reddy SamaHareesh Reddy Sama
Sr. Data Analyst at BidgelySr. Data Analyst at Bidgely