
OPS II Manager with broad background, including management, customer service and general warehouse operations. Vast experience in all aspects of loading and transporting materials. Strong background in Logistics 3PL, highly motivated and driven to succeed.
Managed loading of 20 dock doors with over 25 employees. Maintained a safe operation and enforced company rules. Trained employees on the use of scanners and improving scanning of packages.
Conducted employee observations and documented findings, as well as all disciplinary documentation. Motivated and evaluated package handlers for performance, and awarded them with achievement awards. Built a strong team to meet operational demand, especially during peak season.
Handled drivers issues with address, damages, and returns. Coded all of Red Cage and customer service along with mail and reports. Assisted on training of new hires and oversaw two line belts during Preload.
Handled all processing of international packages, VSA of Ground Vans, RTS, damages, address corrections and video coding
Offloading of trailers and sorting of smalls and IC's.
Supervise all loading and unloading of trucks and scheduled of outbound loads. Processed UPS & FedEx orders for shipping out. Conducted cycle counts and inventory discrepancies . Processed end of day reports and also assisted in training of employees in kitting projects. Conducted safety meeting.
Forecast-ed manpower requirements based on daily workload and company targets. Develop and direct daily plan of action while prioritizing daily workload. Trained and developed new employees in safety and job duties requirements such as performance expectations. Conducted daily observations and coaching on all new employees to help assist in maintaining Red Prairie labor performance. Maintained warehouse and work environment in compliance with OSHA safety standards. Overlooked sanitation and maintenance department.