ANGELA MENDOZA
Inglewood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic and adaptability. Efficient server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs, and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Server
Cheesecake Factory Restaurant
Santa Monica, CA
05.2024 - Current
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stayed informed about daily specials, new menu items, promotions.
- Demonstrated menu knowledge by enthusiastically making recommendations.
Server
BBQ Sauce & Spirits
El Segundo, CA
06.2023 - 04.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Took orders from customers accurately and in a timely manner
- Responded efficiently to guest inquiries and complaints in a professional manner
- Handled money transactions accurately while following company procedures for handling cash payments
- Communicated effectively with kitchen staff regarding customer allergies or special requests
- Stayed informed about daily specials, new menu items, and promotions
- Provided exceptional service to high volume of daily customers
- Displayed enthusiasm and knowledge about the restaurant's menu and products
Server
Olive Garden Restaurant
Manhattan Beach, CA
05.2022 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services
- Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Stocked shelves with merchandise when needed
- Maintained cleanliness of the checkout area including countertops, registers, windowsills and floors
Education
High School -
Lawndale High School
Lawndale, CA06.2021
Skills
- Excellent communication
- Reliable and responsible
- Menu knowledge
- Cash handling
- Complaint resolution
- Attention to detail
- High volume dining
- Hospitality Standards
Timeline
Server
Cheesecake Factory Restaurant
05.2024 - Current
Server
BBQ Sauce & Spirits
06.2023 - 04.2024
Server
Olive Garden Restaurant
05.2022 - 03.2023
High School -
Lawndale High School
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