ANGELA MESSINEO
Bensenville,IL
Summary
Dedicated professional with more than 15 years of experience in operations management. Skilled communicator with an ability to foster strong, long-lasting professional relationships with both vendors and clients. Esteemed for superior time management and problem-solving skills. Seeking to utilize expertise in wholesale operations and administration to support business growth in a new role at a progressive, client-focused organization.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Manager / Bookkeeper
SPECIALTY SERVICES CORP.
Bensenville, IL
01.2020 - Current
- Responsible for accounts payable and receivables; Managing accounting ledgers by verifying and inputting account transactions through Quickbooks
- Scheduling and preparing checks, resolving purchase orders, contracts, invoices, or payment discrepancies and documentations
- Inputting weekly payroll and submitting through payroll provider
- Filing all invoices and bills
- Prepare tax documents for end of year
- Submit insurance audit paperwork Organizing daily routes for employees
- Applying and submitting village permits for jobs
- Scheduling jobs based on availability Setting up social media account and posting daily pictures and promos along with designing marketing materials.
Owner / Operator
IL GIARDINO DEL DOLCE, INC.
Chicago, IL
01.2007 - 01.2022
- Directed bakery’s daily operations; responsibilities included purchasing, sales, budgeting, scheduling, recruitment and training
- Maintained payroll information by collecting, calculating and entering daily data for business with average payroll expenses of over 20k weekly
- Submitted payroll weekly and printed checks
- Reconciled daily cash submissions and credit card transactions
- Managed accounting ledgers by verifying and inputting account transactions through Quickbooks
- Responsible for accounts payable through monitoring discount opprtunities, verifying federal ID numbers, scheduling and preparing checks, resolving purchase orders, contracts, invoices, or payment discrepancies and documentations
- Ensured credit was received for outstanding memos, issued stop-payments or purchase order amendments
- Supervised all production and sales operations; trained new hires in company policies and procedures
- Monitored inventory levels; ensured company compliance with all health and safety procedures and regulations
- Developed and reviewed budgets, monitoring business-related spending to ensure compliance with budget policies
- Established and maintained professional relationships with both vendors and wholesale clients; negotiated contracts with vendors
- Created and executed marketing strategies in order to promote products and increase sales volume.
Retail Associate
LOUIS VUITTON
Oak Brook, IL
01.2005 - 01.2007
- Greeted customers and offered assistance; answered customer questions and concerns
- Provided customers with detailed product information and recommendations as well as member benefits, promotions, and sales
- Totaled purchases and processed all cash, check, and credit card payments
- Processed exchanges, returns, and refunds according to company policies
- Maintained a clean and organized retail environment
- Assisted with stock management; arranged merchandise on shelves and displays.
Manager
IL GIARDINO DEL DOLCE, INC
01.2003 - 01.2007
- Supervised daily operations; management responsibilities included recruitment & training, scheduling, and payroll.
Passenger Service Agent; Alitalia Airlines
CHICAGO O’HARE INTERNATIONAL AIRPORT
Chicago, IL
01.1999 - 01.2001
- Greeted customers and guests in a friendly, courteous, and professional manner; answered telephone to provide information and resolve problems or complaints
- Handled all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service
- Provided check-in assistance, ticketing changes, re-booking of itineraries, and special service requests as needed
- Communicated to customers when flights have been delayed or canceled and re-accommodate customers according to company policy
- Boarded and deplaned flights; escorted passengers to and from aircraft in a timely and efficient manner
- Ensured aircrafts were prepared for flight, including food and beverage stocking and light cleaning
- Ensured all safety regulations were followed at all times.
Education
High School Diploma -
Driscoll Catholic High School
Addison, IL05.1999
Skills
- Microsoft Office Suite
- Payroll and Budgeting
- QuickBooks
- Time Guardian
- Billing
- Employee Supervision
- Staff Hiring
- Workforce Management
- Operations Management
- Administrative Support
- Bookkeeping
- Team Supervision
- Staff Management
- Data Entry
- Customer Service
- Organizational Skills
Certification
Illinois Food Handlers Card
Skills Expertise
- Accounts Payable / Receivables
- Operations Management
- Inventory Management
- Vendor Management
- Sales Management
- Budgeting
- Service Delivery
- Contract Negotiation
- Business Planning
- Marketing Strategy
- Documentation
- Payroll Administration
- Scheduling
- Recruitment & Training
- Customer Service
- Regulatory Compliance
Languages
- English (fluent)
- Italian (fluent)
- Spanish (conversational)
References
References Available Upon Request
Timeline
Office Manager / Bookkeeper
SPECIALTY SERVICES CORP.
01.2020 - Current
Owner / Operator
IL GIARDINO DEL DOLCE, INC.
01.2007 - 01.2022
Retail Associate
LOUIS VUITTON
01.2005 - 01.2007
Manager
IL GIARDINO DEL DOLCE, INC
01.2003 - 01.2007
Passenger Service Agent; Alitalia Airlines
CHICAGO O’HARE INTERNATIONAL AIRPORT
01.1999 - 01.2001
High School Diploma -
Driscoll Catholic High School