Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Miles

Bel Air,MD

Summary

Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Overview

22
22
years of professional experience

Work History

Accounts Receivable Associate

Northwest Environmental
04.2023 - Current
  • Supported cash management initiatives by providing accurate and timely reporting to finance leadership on outstanding receivables.
  • Streamlined invoicing processes for quicker payment turnaround times, enhancing overall cash flow management.
  • Optimized workflow efficiency by developing effective filing systems for easy access to essential documents and records in the accounts receivable department.
  • Monitored credit limits to minimize exposure to potential bad debt risks, safeguarding company assets.
  • Implemented new software systems to automate repetitive tasks, increasing productivity and reducing errors in accounts receivable processing.
  • Expedited month-end closing procedures by efficiently reconciling account balances and preparing necessary reports.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Developed and implemented strategies to improve collection processes and reduce overdue payments.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Developed and maintained positive relationships with clients to maximize collections.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Generated monthly accounts receivable reports to submit developments for management review.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Contributed to the company''s financial stability through diligent monitoring, analysis, and collection efforts within the accounts receivable function.
  • Resolved invoice disputes professionally and efficiently by working closely with both internal departments and external clients.
  • Maintained confidentiality over sensitive financial data while ensuring adherence to regulatory compliance standards within the accounts receivable function.
  • Trained new team members on accounts receivable processes and best practices, contributing to a cohesive work environment.
  • Collaborated with sales team to ensure timely billing and resolution of discrepancies, fostering positive client relationships.

Project Controller

Lufburrow & Company Inc.
04.2022 - 09.2022
  • Reviewed contract modifications for updates to current projects.
  • Validated project and employment information and completed manual adjustments to financial data using Procas (accounting system for defense contractors).
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Reconciled internal monthly time keeping against any external client time keeping reports.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Prepared invoices for contracts and government billings.
  • Scheduled and Facilitated meetings.
  • Improved project efficiency by streamlining processes and implementing time-saving strategies.

Senior Member Solutions Representative

Freedom Federal Credit Union
10.2013 - 08.2015
  • Collect on delinquent mortgages, vehicle, home equity, credit cards, personal loans, bad checks, overdrawn checking accounts 15 days past due through charge off.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Followed up with customers regularly via phone and email to obtain payments.
  • Assist branch support staff with any collection, bankruptcy, repossession and garnishment questions.
  • Prepare and submit any paperwork to be submitted for legal action.
  • Assist recovery agents to retrieve vehicles.
  • Prepare invoices with any fees due to recovery agents and the credit union for members to retrieve their repossessed vehicles.
  • Send any vehicles not retrieved for auction and sold to the highest bidder.
  • Prepare collection invoices for any fees still due after vehicle is sold.

Assistant to the Director of Development

The Arc NCR
04.2013 - 10.2013
  • Assisted the director with planning, coordination and implementation of assigned fund raising events in Harford and Cecil Counties.
  • Kept track of all donations, gifts and memberships using Raiser's Edge (fund raising software).
  • Responsible for all development reporting and any account maintenance.
  • Wrote funding requests and grant applications to obtain additional funds for operating needs.
  • Assisted human resources and accounting with filing of employee confidential reports.

Member Service Specialist

Aberdeen Proving Ground Federal Credit Union
06.2008 - 04.2013
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Recommended specific products and services in alignment with individual needs, requirements and specifications.
  • Effective liaison between customers and internal departments.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained up-to-date knowledge of product and service changes.
  • Interviewed applicants for a variety of loans including mortgages offered by the credit union.
  • Processed consumer loan applications, disburse and complete any documentation required for settlement.

Project Coordinator / Analyst

JPMorgan Chase
01.2002 - 08.2008
  • Lead projects impacting fee billing systems and operations.
  • Provided training support for implementation, analyze, identify, and implement opportunities to streamline production processes and procedures.
  • Coordinate with technology to ensure all processes are converted successfully onto the ACE fee billing system.
  • Prepare and facilitate training manuals, operating models and process work flows.
  • Prepare and execute test cases.

Education

Bachelor of Arts - Business Administration

College of Notre Dame of Maryland
Baltimore, MD

Associate of Science - Psychology/Accounting

Harford Community College
Bel Air, MD

Skills

  • Managing Delinquent Accounts
  • Debt Repayment Negotiation
  • Personalized Financial Reviews
  • Budgeting and Allocation
  • Payroll Preparation and Processing
  • Accounts Payable and Receivable
  • Time Management
  • Analytical
  • Effective and Professional Communication
  • Microsoft Office
  • Google Office
  • Payment tracking
  • Invoice Processing
  • Cash application
  • Dispute Resolution
  • Information gathering and analysis
  • Research and due diligence
  • Proactive and Self-Motivated
  • Vendor relationships
  • Financial Recordkeeping
  • Financial Reporting

Timeline

Accounts Receivable Associate

Northwest Environmental
04.2023 - Current

Project Controller

Lufburrow & Company Inc.
04.2022 - 09.2022

Senior Member Solutions Representative

Freedom Federal Credit Union
10.2013 - 08.2015

Assistant to the Director of Development

The Arc NCR
04.2013 - 10.2013

Member Service Specialist

Aberdeen Proving Ground Federal Credit Union
06.2008 - 04.2013

Project Coordinator / Analyst

JPMorgan Chase
01.2002 - 08.2008

Bachelor of Arts - Business Administration

College of Notre Dame of Maryland

Associate of Science - Psychology/Accounting

Harford Community College

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Angela Miles