Angela Miller
Mabelvale,AR
Summary
Dedicated Special Education Teacher focused on building students' strengths and confidence. Committed to providing students with firm guidelines, structure, routines and dependability to foster social and academic growth. Prepared to handle onsite, online or blended instruction as needed.
Overview
11
11
years of professional experience
Work History
Special Education Teacher
Lisa Academy
North Little Rock, AR
08.2020 - Current
- Eliminated learning gaps and effectively instructed students by using teaching aids and motivational strategies.
- Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Delivered specialized classroom instruction to students with developmental disorders.
- Organized and prepared instructional materials, communiqués and reports to facilitate student learning.
- Enhanced lessons using Smart Board technology and computers.
- Wrote and presented documents for Individual Education Plan conferences.
- Established and communicated clear objectives for lessons, units and projects to students and parents.
- Promoted language development skills through reading and storytelling.
- Transitioned students across grade levels through careful planning and preparation.
- Collaborated with conventional education instructors across multiple departments to optimize student learning.
- Encouraged student empathy of others to build confidence and improve self-image.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Developed individual educational plans designed to promote educational, physical and social development.
- Fostered positive and trusting relationships with students to increase engagement.
Front Desk Receptionist
Markham House Suites
Little Rock, AR
09.2017 - Current
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Worked with General Manager to attain operational and financial goals with strategic approaches.
- Transmitted information or documents to customers, using computer, mail or facsimile machine.
- Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Signed for packages, recorded all deliveries and distributed to personnel.
- Operated multi-line switchboard for busy office and routed incoming calls to correct individuals.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
- Conducted market surveys and industry studies to identify need and demand for new clientele.
- Facilitated front desk operations for busy high-volume hotel.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
- Managed customer complaints and rectified issues to complete satisfaction.
- Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
- Solved minor customer issues and escalated major problems immediately to General Manager.
- Set guest and group reservations and processed check-ins and check-outs.
- Created and optimized employee schedules to secure proper coverage for all shifts.
Preschool Lead Teacher
Childcare Network
Little Rock, AR
08.2017 - 08.2018
- Incorporated music and art activities to encourage creativity and expression.
- Encouraged teaching staff to continually improve strategies and maximize student learning.
- Administered and documented results of student assessments.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Increased student academic performance by diversifying teaching techniques.
- Promoted good behaviors by using positive reinforcement methods with children.
- Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Recognized early signs of emotional or developmental problems in children.
- Conducted phone interviews with parents.
- Organized and led activities to promote physical, mental and social development.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Identified early signs of emotional and developmental problems in children.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Maintained child-friendly environment with access to outdoor activities.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Taught children foundational skills such as colors, shapes and letters.
- Developed professional relationships with parents, teachers, directors and therapists.
- Worked closely with site director, family care workers, classroom teaching team and other specialists.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Incorporated music, art and theater into lesson planning.
Administrative Assistant
University of Arkansas at Pulaski Technical College
North Little Rock, AR
08.2013 - 08.2016
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Education
High School Diploma -
Dermott High School
Dermott, AR05.1989
Bachelor of Arts - General Studies
University of Arkansas At Pine Bluff
Pine Bluff, AR05.2020
Associate of Applied Science - Early Childhood Education
University of Arkansas At Pulaski Technical College
North Little Rock, AR05.2015
Skills
- Job readiness training
- Competent in Smartboard technology
- Behavioral/cognitive skills development
- In-depth knowledge of autism
- Social skills development
- Excellent classroom management
- Motivating students
- Mother of four children
- MS Office proficient
- Basic clerical knowledge
Timeline
Special Education Teacher
Lisa Academy
08.2020 - Current
Front Desk Receptionist
Markham House Suites
09.2017 - Current
Preschool Lead Teacher
Childcare Network
08.2017 - 08.2018
Administrative Assistant
University of Arkansas at Pulaski Technical College
08.2013 - 08.2016
High School Diploma -
Dermott High School
Bachelor of Arts - General Studies
University of Arkansas At Pine Bluff
Associate of Applied Science - Early Childhood Education
University of Arkansas At Pulaski Technical College