Angela Miller
West Fargo,ND
Summary
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
16
16
years of professional experience
Work History
Cashier
Petro Serve USA Store
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Server
Mexican Village
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported needs of - person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Paraprofessional
DGF high school
08.2021 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Head Photographer/Office Administrative Assistant
Capturing Memories With A & J
01.2016 - Current
- Negotiated contracts with clients, securing favorable terms that contributed to business growth.
- Collaborated with creative teams to produce visually stunning marketing campaigns for clients.
- Streamlined photography workflow, resulting in increased efficiency and faster turnaround times.
- Enhanced client satisfaction by consistently delivering high-quality photographs for various projects.
- Advised clients on best practices for preparing for photoshoots, ensuring optimal results during sessions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Excellent communication skills, both verbal and written.
- Tracked invoice metrics such as volume, cycle-time, accuracy rate using spreadsheets or custom software applications; used findings in regular reporting updates to management about the effectiveness of invoice processing strategies.
- Contributed to improved cash flow management by monitoring accounts payable aging reports and reconciling account balances regularly.
- Reduced invoice discrepancies by meticulously verifying information and promptly addressing errors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Lead Pre-K Teacher
Active Minds Academy
05.2021 - 08.2021
- Encouraged good behaviors using the positive reinforcement method
- Established a safe play environment for the children
- Instructed children on proper health and personal habits
- Organized and engaged in recreational activities such as games and puzzles
- Dressed infants and toddlers and changed their diapers
- Communicated openly with children's parents about daily activities and behaviors
- Continually kept abreast of toy and child -related recalls and safety warnings
- Encouraged children to be understanding of and patient with others
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Maintained a child-friendly environment with access to outdoor activities
- Assisted and supervised 30 children through entire school day.
Preschool Teacher Assistant
Small Wonders Preschool & Child Care Center
03.2021 - 05.2021
- Encouraged good behaviors using the positive reinforcement method
- Established a safe play environment for the children
- Instructed children on proper health and personal habits
- Organized and engaged in recreational activities such as games and puzzles
- Dressed infants and toddlers and changed their diapers
- Communicated openly with children's parents about daily activities and behaviors
- Continually kept abreast of toy and child -related recalls and safety warnings
- Encouraged children to be understanding of and patient with others
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Maintained a child-friendly environment with access to outdoor activities
- Managed an in-home daycare with 2 toddlers
Teacher
Faith corp
03.2018 - 03.2021
- Encouraged good behaviors using the positive reinforcement method
- Established a safe play environment for the children
- Instructed children on proper health and personal habits
- Organized and engaged in recreational activities such as games and puzzles
- Dressed infants and toddlers and changed their diapers
- Communicated openly with children's parents about daily activities and behaviors
- Continually kept abreast of toy and child -related recalls and safety warnings
- Encouraged children to be understanding of and patient with others
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Maintained a child-friendly environment with access to outdoor activities
- Managed an in-home daycare with 2 toddlers
BT paraprofessional
DEER CREEK SCHOOLS
11.2019 - 02.2021
- Teaching special needs kids, Everyday routines
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Professional Cleaner
Merry Maids
11.2017 - 03.2018
- Cleaning houses and businesses
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
- Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
Teacher Assistant
Tiny Feet childcare
07.2017 - 09.2017
- Teaching
- Changing
- Cooking
- Cleaning
- Everyday daily routines
- Child development
- Encouraged good behaviors using the positive reinforcement method
- Established a safe play environment for the children
- Instructed children on proper health and personal habits
- Organized and engaged in recreational activities such as games and puzzles
- Dressed infants and toddlers and changed their diapers
- Communicated openly with children's parents about daily activities and behaviors
- Continually kept abreast of toy and child -related recalls and safety warnings
- Encouraged children to be understanding of and patient with others
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Maintained a child-friendly environment with access to outdoor activities
- Managed an in-home daycare with 2 toddlers
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Medical Administrative Assistant/CNA
Sanford Medical Center Fargo
01.2015 - 06.2017
- Have worked as a CNA, Unit Secretary, Admitting Clerk, and Accounting cashier specialist over a 27 year period and thus a broad spectrum of experience and knowledge to whatever job I am employed
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Generated reports and logged patient information for reliable records.
- Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Greeted patients and provided required paperwork to facilitate services.
- Called patients to confirm scheduled appointments day in advance.
- Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
- Maintained and updated patient records for accurate, current medical histories.
- Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
- Certified Nurse's Assistant (CNA) - Performed duties as a CNA within the nursing department - Med/Surg and Orthopedic Floors
- As a certified nursing assistant (CNA) I work under the supervision of registered nurses to provide basic nursing services to patients in a variety of health care settings
- Patient Assessment to establish admission criteria and develop care plans, monitor patient's vital signs, supervised care provided by certified nursing assistants (CNA)
- CNA (Certified Nursing Assistant): Assisted resident's morning and night routines, such as bathing, taking medicines, and adjusting to assisted living lifestyle
- Duties: Certified Nursing Assistant, General CNA responsibilities including, taking blood pressures, pulses, and caring for the patients physically and mentally
- Graduating the CNA course taught me the skills I need to perform my job as a Certified Nursing Assistant accurately
- Answering Phones
- Transferring phone calls to nurses and doctors
- Scheduling appointments
- Computer skills in Epic
CNA
River View Health Care
07.2014 - 01.2015
- Engage with children on an individual basis in a pleasant manner
- Managed an in-home daycare with 2 infants, 5 toddlers and preschoolers and 1 school-aged Children
- Instructed children on proper health and personal habits
- Organized and engaged in recreational activities such as games and puzzles
- Dressed infants and toddlers and changed their diapers
- Continually kept abreast of toy and child-related recalls and safety warnings
- Meticulously sanitized toys and play equipment
- Encouraged children to be understanding of and patient with others
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Allowed for ample outdoor recreation time
- Offers well-balanced and nutritious menu options
- Promoted good health by preparing meals with organic and natural ingredients
CNA
Eventide Senior Living Communities
03.2013 - 05.2014
- Company Overview: Eventide Senior Living
- Maintained accurate records of patient care, condition, progress and concerns
- Responding appropriately to the physical, emotional and developmental needs of patients
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Maintained a clean, healthy and safe environment
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Assisted in cleansing enemas, catheterization and bladder irrigations
- Assisted patients with ambulation and crutch walking
- Answered patient calls for care and feeding
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular Dystrophy
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
- Helped residents programming goals and increased their independence
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, Patients' clothing and bedside tables/equipment
- Eventide Senior Living
Certified Nurse Assistant
Oakland Park Nursing Home
10.2012 - 03.2013
- Closely monitored acute conditions
- Followed infection control procedures
- Monitored fluid intake and output levels
- Extensive experience working in homes with disabled children and adults
- Assisted residents with bathing, dressing, feeding, lifting and transferring
Direct personal Caregiver sitter
In home
05.2011 - 07.2012
- Encouraged good behaviors using the positive reinforcement method
- Established a safe play environment for the children
- Instructed children on proper health and personal habits
- Organized and engaged in recreational activities such as games and puzzles
- Dressed infants and toddlers and changed their diapers
- Communicated openly with children's parents about daily activities and behaviors
- Continually kept abreast of toy and child -related recalls and safety warnings
- Encouraged children to be understanding of and patient with others
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Maintained a child-friendly environment with access to outdoor activities
- Managed an in-home daycare with 2 toddlers
CNA
Easter Seals GoodWill
01.2011 - 07.2011
- Observed and monitored client behavior and responses to treatment
- Safely transported children to and from school, medical appointments and extra-curricular activities
- Dressed infants and toddlers and changed their diapers
- Maintained accurate records of patient care, condition, progress and concerns
- Responding appropriately to the physical, emotional and developmental needs of patients
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Maintained a clean, healthy and safe environment
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Assisted in cleansing enemas, catheterization and bladder irrigations
- Assisted patients with ambulation and crutch walking
- Answered patient calls for care and feeding
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular Dystrophy
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
- Helped residents programming goals and increase their independence
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, Patients' clothing and bedside tables/equipment
Sales Associate / Driver
Dons Car Wash
08.2008 - 02.2010
- Pumper, sale I got caress extras and driving cars off the track
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
CNA Certificate - Certified Nurses Assist
Northern Community Technical College
Thief River Falls, MN04.2012
High School Diploma -
Lincoln High School
Thief River Falls, MN05-2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash register operation
- Written and verbal communication
- Reliability and punctuality
- Cash handling and management
- Invoices and billing
- Creating invoices
- Product invoices
- Patient care and confidentiality
- HIPAA compliance
- Patient demographics
- Workflow coordination
- Patient scheduling
- Medical office management
- Appointment scheduling
- Patient confidentiality adherence
- Appointment coordination
- Multi-line phone systems
- Medical records management
- Medical office equipment usage
- Patient scheduling expertise
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Computer proficiency
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Invoice processing
- Documentation and reporting
- Patient care
- Vital signs monitoring
- Bathing assistance
- Attention to detail
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Order accuracy
- Food safety practices
- Photo editing
- Problem-solving
- Adobe photoshop
- Digital photography
- Social media
- Retouching and color correction
- Advanced camera skills
- Social media promotion
- Client communication
- Adobe creative suite
- Image editing expertise
- Photography equipment maintenance
- Social media marketing
- Proficient in Microsoft
- Epic
- Computer Systems
- Google forms
- Microsoft office
- Adobe editing
- Google Chrome
- Microsoft Access
Timeline
Cashier
Petro Serve USA Store
11.2024 - Current
Server
Mexican Village
09.2024 - Current
Paraprofessional
DGF high school
08.2021 - Current
Lead Pre-K Teacher
Active Minds Academy
05.2021 - 08.2021
Preschool Teacher Assistant
Small Wonders Preschool & Child Care Center
03.2021 - 05.2021
BT paraprofessional
DEER CREEK SCHOOLS
11.2019 - 02.2021
Teacher
Faith corp
03.2018 - 03.2021
Professional Cleaner
Merry Maids
11.2017 - 03.2018
Teacher Assistant
Tiny Feet childcare
07.2017 - 09.2017
Head Photographer/Office Administrative Assistant
Capturing Memories With A & J
01.2016 - Current
Medical Administrative Assistant/CNA
Sanford Medical Center Fargo
01.2015 - 06.2017
CNA
River View Health Care
07.2014 - 01.2015
CNA
Eventide Senior Living Communities
03.2013 - 05.2014
Certified Nurse Assistant
Oakland Park Nursing Home
10.2012 - 03.2013
Direct personal Caregiver sitter
In home
05.2011 - 07.2012
CNA
Easter Seals GoodWill
01.2011 - 07.2011
Sales Associate / Driver
Dons Car Wash
08.2008 - 02.2010
CNA Certificate - Certified Nurses Assist
Northern Community Technical College
High School Diploma -
Lincoln High School
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