Angela Miller
Bulverde,TX
Summary
Detail-oriented and fast-learning professional with experience in design, production, customer service, and workflow coordination. Skilled in problem-solving, communication, and adapting quickly to new tasks. Known for reliability, strong work ethic, and the ability to manage multiple projects with accuracy and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Embroidery Assistant
Caden Lane
Boerne, TX
01.2025 - 02.2026
- Supported embroidery production by stepping in as needed, including fully taking over responsibilities during the lead’s absence
- Learned embroidery machine operations quickly and was able to work independently after only one day of instruction
- Prepared and stabilized fabrics, hooped garments, selected thread colors, and loaded designs into machines
- Monitored production runs for accuracy and quality, adjusting tension and troubleshooting thread breaks as needed
- Maintained a clean and organized workspace, ensuring tools and supplies were ready for use
- Adapted quickly to new tasks and supported the team during high-volume periods
- While not possessing years of experience, I have demonstrated enough knowledge to be trained effectively and confidently believe I can learn all embroidery operations with ease
DIRECT TO GARMET OPERATOR / GRAPHIC DESIGN
Caden Lane
Boerne, TX
03.2023 - 02.2026
- Designed mockups, prototypes, and other visuals to communicate design intent.
- Fixed CO2 laser engraving machines when they broke down.
- Managed the laser engraving department.
- Planned the day, prepared, and printed the orders we needed to fulfill.
- Identified usability issues in early stages of development cycle.
- Presented final projects at company meetings.
- Designed personalized items using adobe illustrator and adobe photoshop
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Operated machinery to ensure efficient production and meet daily output goals.
CUSTOMER SERVICE REPRESENTATIVE
Caden Lane
Boerne, TX
08.2022 - 03.2023
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Responded quickly to meet customer needs and resolve problems.
- Developed strong customer relationships and loyalty through effective communication.
- Troubleshot minor problems and reported larger technical issues.
- Experienced with social media and communications platforms.
- Handled customer service issues via email.
- Knowledgeable with shopify and ship hero
AUTO BODY REPAIR TECHNICIAN ASSISTANT
Marks Paint and Body
Bandera, TX
03.2021 - 08.2022
- Removed body panels and stripped paint
- Assisted with painting and finishing work to return cars to showroom-ready status
- Replaced and repaired vehicle parts according to work order instructions
- Mixed paint according to manufacturer specifications and applied it with a spray gun.
- Inspected new parts and areas of repair to verify correctness and quality
- Received and logged incoming parts orders
- Picked up and removed debris from work areas to maintain safe and tidy shop
- Operated power tools such as grinders and drills in order to remove old parts or install new ones.
SERVICE ADVISOR ASSISTANT / SOCIAL MEDIA MANAGER
Brady's Auto Repair
Boerne, TX
10.2020 - 03.2021
- I handled the scheduling, answered the phone, ordered parts, created invoices & would take payments from customers as well as manage our social media platforms
- Monitored online presence of company's brand to engage with users and strengthen customer relationships
- Assisted Service Advisors in scheduling appointments for customers.
- Provided detailed estimates of labor costs associated with each repair job.
- Increased customer engagement through social media
- Organized paperwork for each vehicle repair job according to established procedures.
- Demonstrated strong communication skills when interacting with customers and colleagues.
Education
High School Diploma -
Samuel V Champion High School
Boerne, TX01.2014
Skills
- Machine operation
- Laser engraving (Glowforge, OMTech)
- LightBurn software
- Embroidery production
- Book cover design (KDP specifications)
- Canva (graphics, templates, mockups)
- Adobe Illustrator (basic knowledge)
- QC inspection
- Order processing & workflow management
- Product finishing and preparation
- Creative writing and manuscript development
- Time management
- Attention to detail
Accomplishments
- Wrote, edited, and independently prepared a full-length novel for publication, managing the end-to-end publishing workflow, including developmental and line editing, cover design coordination, ISBN preparation, formatting, branding, author website development, marketing platform setup, beta reader coordination, and project timeline management.
Certification
- Book Cover Design Fundamentals — Coursera (In Progress)
- Book Editing & Manuscript Development — Coursera (In Progress)
Languages
English
Timeline
Embroidery Assistant
Caden Lane
01.2025 - 02.2026
DIRECT TO GARMET OPERATOR / GRAPHIC DESIGN
Caden Lane
03.2023 - 02.2026
CUSTOMER SERVICE REPRESENTATIVE
Caden Lane
08.2022 - 03.2023
AUTO BODY REPAIR TECHNICIAN ASSISTANT
Marks Paint and Body
03.2021 - 08.2022
SERVICE ADVISOR ASSISTANT / SOCIAL MEDIA MANAGER
Brady's Auto Repair
10.2020 - 03.2021
High School Diploma -
Samuel V Champion High School