Angela Minor
Albertville,AL
Summary
Experienced Sales Representative consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
9
9
years of professional experience
Work History
Salesperson
Hall's RV
Albertville , AL
2022.05 - Current
- Educated customers about products and services offered by the company.
- Maintained accurate records of customer interactions and transactions.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Advised customers on the latest product features and benefits.
- Provided personalized service to build relationships with customers.
- Developed and implemented strategies to meet sales quotas.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Acquired new customers and identified unique needs to deliver relevant products.
- Developed key customer relationships to increase sales.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Greeted and assisted customers to foster positive experiences.
Sales Specialist
Lowes Home Improvment
Guntersville , AL
2019.03 - 2022.04
- Generated daily reports on sales performance metrics such as revenue goals achieved.
- Developed and implemented sales strategies to increase customer base.
- Provided technical support to customers regarding product features and usage.
- Established processes for tracking leads from initial contact through closure of sale.
- Participated in team meetings to review progress against objectives set by management.
- Performed data entry into CRM system including account information and sales activity logs.
- Resolved customer complaints in a timely manner.
Office Manager
Doctor's First Weight Loss
Douglassville , GA
2015.10 - 2018.10
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Supervised staff members, organized schedules and delegated tasks.
- Monitored inventory levels and placed orders when needed.
- Processed payroll accurately ensuring all employees were paid on time.
- Maintained confidential records relating to personnel matters.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed, scheduled and coordinated office functions and activities for employees.
- Assigned work and monitored performance of project personnel.
Education
Cosmetology - Cosmetology
Alamance Community College
Graham, NC1991-06
Skills
- Customer Engagement
- Sales Presentations
- Relationship selling
- Deal negotiation
- Sales process
- Up-selling
- Closing Techniques
- Negotiation
- Customer care
Accomplishments
- Top sales in all positions
Timeline
Salesperson
Hall's RV
2022.05 - Current
Sales Specialist
Lowes Home Improvment
2019.03 - 2022.04
Office Manager
Doctor's First Weight Loss
2015.10 - 2018.10
Cosmetology - Cosmetology
Alamance Community College
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