Angela Montague
Mount Vernon
Summary
Dynamic professional skilled in customer relationship management and technical support. Adept at resolving issues and enhancing client engagement, with a focus on driving operational efficiency and maintaining high service standards.
Overview
6
6
years of professional experience
Work History
Robotic Photography Operator
Clyk Studios
LaConner
03.2026 - 04.2026
- Assisted team members in resolving technical issues related to software and tools.
- Edited event photos to enhance appearance prior to online sharing with clients.
- Set up and operated image scanning equipment for efficient image digitization.
- Maintained and repaired camera and photography equipment to ensure optimal performance.
- Processed customer orders using point-of-sale systems, ensuring efficiency and accuracy.
- Educated customers on product features, driving engagement and informed selections.
- Resolved customer complaints promptly to sustain satisfaction and loyalty.
- Participated in trade shows and conferences to promote company offerings.
Operations
Town Toyota Center
Wenatchee
12.2025 - 03.2026
- Coordinated daily operations, streamlining workflows across departments.
- Trained team members on standard operating procedures to ensure compliance.
- Collaborated with cross-functional teams, improving project execution timelines.
- Managed operational tasks, driving company productivity and effectiveness.
- Conducted quality assurance checks to uphold service standards.
- Maintained positive relationships with staff and management to foster teamwork.
- Operated hand tools and power equipment for various assignments.
- Executed physical tasks, such as lifting heavy objects and walking for extended durations.
Owner/Operator
Montague's Pro Services
Yakima
02.2023 - 11.2025
- Oversaw daily operations, ensuring efficient service delivery and client satisfaction.
- Implemented strict safety protocols for staff and customer protection.
- Managed inventory of tools and supplies to ensure uninterrupted service delivery.
- Negotiated client contracts to secure favorable terms for services provided.
- Created business plans and budgets to align operational goals with profitability targets.
- Inspected facilities regularly to uphold cleanliness standards and report maintenance issues.
- Adapted cleaning schedules based on client needs while utilizing industry-standard equipment.
- Provided emergency cleaning services in response to accidents or spills.
Estimator/Cleaning Manager/Maintenance Technician
Wilson Real Estate Yakima Property Management
Yakima
10.2020 - 01.2023
- Developed accurate cost estimates by analyzing project plans and conducting site evaluations.
- Tracked current market conditions for construction costs related to materials and labor rates.
- Created detailed cost reports and reconciled discrepancies with actual expenses to maintain budget accuracy.
- Facilitated communication between maintenance staff and management to address concerns effectively.
- Coordinated preventive maintenance schedules, facilitating timely task completion and reducing downtime.
- Implemented corrective actions for recurring maintenance issues, enhancing service reliability.
- Managed inventory of tools, parts, and cleaning supplies, ensuring availability for operational needs.
- Led training sessions on safety procedures and cleaning techniques for staff development.
Education
EMT-B/EMT-I - Emergency Medical Technician/Combat Medic
United States Army Medical Academy
Ft. Sam Houston, San Antonio, TX09-2004
Some College (No Degree) - Criminal Science
Skagit Valley College
Mt. Vernon, WASkills
- Technical troubleshooting
- Quality assurance standards
- Customer order processing
- Data entry accuracy
- Problem solving
- Efficient multitasking abilities
- Team collaboration
- Effective communication
- Inventory management
- Customer service
- Detail-oriented inspections
- OSHA regulations compliance
- Preventive maintenance
- Equipment maintenance and repair
- Heavy lifting
- Forklift operation and safety
- Loading and unloading logistics
- Hand and power tools operation
- Roofing expertise
- Construction management
- Commercial construction experience
- Residential construction
- Inventory management
- Cost estimation
- Advanced troubleshooting
- Hand-eye coordination
- Efficient multitasking abilities
Timeline
Robotic Photography Operator
Clyk Studios
03.2026 - 04.2026
Operations
Town Toyota Center
12.2025 - 03.2026
Owner/Operator
Montague's Pro Services
02.2023 - 11.2025
Estimator/Cleaning Manager/Maintenance Technician
Wilson Real Estate Yakima Property Management
10.2020 - 01.2023
EMT-B/EMT-I - Emergency Medical Technician/Combat Medic
United States Army Medical Academy
Some College (No Degree) - Criminal Science
Skagit Valley College