Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Mooney

Stockbridge,GA

Summary

Retail professional with extensive experience and a proven track record of success in fast-paced environments. Expertise in managing transactions, delivering outstanding customer service, and maintaining a clean and organized workspace. Committed to fostering teamwork and adapting to evolving challenges to drive results. Recognized for reliability, efficiency, and the ability to cultivate positive relationships with customers.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Ingles-Markets
06.2025 - Current
    • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
    • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
    • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
    • Counted money in drawers at beginning and end of each shift.
    • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
    • Processed customer orders and accurately handled payment transactions.

Curbside Personal Shopper

Ingles-Markets
05.2024 - 01.2025
  • Assemble customers' online orders, communicate with customers about order details, process payments, and deliver and load orders to cars when customers arrive at the store for pick up.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.

Small Business Owner

AM Choice Cleaning Services, LLC
09.2017 - 05.2024
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.

Education

Associate of Applied Science -

Southern Crescent Technical College
Griffin, GA
08-2026

Skills

  • Proficient in Microsoft Office 365
  • Customer engagement
  • Detail-oriented data management
  • Strong organizational abilities
  • Operational leadership
  • Proficient typing skills

Certification

  • Introduction to Excel May 2022 to Present
  • Fundamentals of Accounting II June 2021 to Present
  • Fundamentals of Accounting I May 2021 to Present

Timeline

Customer Service Cashier

Ingles-Markets
06.2025 - Current

Curbside Personal Shopper

Ingles-Markets
05.2024 - 01.2025

Small Business Owner

AM Choice Cleaning Services, LLC
09.2017 - 05.2024

Associate of Applied Science -

Southern Crescent Technical College

Similar Profiles

CREATE PROFILE