Angela Moore
Jackson,MS
Summary
Dynamic property management professional with expertise from The Park of Autumn Woods, adept at reducing vacancy rates through strategic marketing and enhancing tenant satisfaction. Strong communication skills and a proven track record in leasing and occupancy management, ensuring smooth transitions and high lease renewals while maintaining operational efficiency.
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
18
18
years of professional experience
Work History
Assitant PropertyManager
The Park OF Autumn Woods
07.2022 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Escalated major issues to property manager for immediate remediation.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
- Maintained accurate and up-to-date tenant and property records, enhancing operational efficiency.
- Increased lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.
Key Holder Supervisor
Advance Auto Parts
02.2008 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Processed cash, credit, debit, and check payments.
- Implemented loss prevention measures to minimize theft risks while maintaining a welcoming atmosphere for shoppers.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Education
High School Diploma -
Meridian High School
Meridian, MS05-1986
Skills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Leasing and sales
- Property management
- Payment management
- Property management expertise
- Occupancy management
Languages
English
Professional Working
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
Assitant PropertyManager
The Park OF Autumn Woods
07.2022 - Current
Key Holder Supervisor
Advance Auto Parts
02.2008 - Current
High School Diploma -
Meridian High School