Summary
Overview
Work History
Education
Skills
Quote
Timeline
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Angela Morgan

Rochester,New Hampshire

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

22
22
years of professional experience

Work History

Warehouse Manager

Associated Buyers
07.2014 - Current
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Optimized storage layout for improved productivity and space utilization.
  • Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
  • Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
  • Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Improved order fulfillment rates by optimizing picking, packing, and shipping procedures.
  • Managed a team of warehouse staff to ensure timely completion of tasks and adherence to safety protocols.
  • Conducted regular audits on warehouse operations, identifying areas for improvement and implementing corrective actions accordingly.

Operations Manager

Sears Holdings Company
09.2005 - 07.2014
  • Developed and managed budgets, effectively reducing operational costs while maintaining quality service.
  • Established effective communication channels, fostering strong relationships between team members and departments.
  • Analyzed key performance indicators to identify areas for improvement and develop action plans accordingly.
  • Coordinated staffing schedules, optimizing resource allocation for peak periods without compromising service quality.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Sales Manager

Sears Holdings Company
04.2002 - 09.2005
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Boosted team morale with regular recognition of outstanding achievements and contributions to the company.
  • Conducted regular one-on-one sessions to provide personalized feedback and support for each team member.
  • Evaluated sales metrics, identifying areas for improvement and recommending actionable steps toward success.
  • Improved customer satisfaction ratings through targeted coaching on active listening skills and empathetic responses to client concerns.

Education

Business Management

Crowder College
Neosho, MO

Skills

  • Employee Scheduling
  • Budget Management
  • Space Planning
  • Inventory Management
  • Workforce Management
  • Team Building and Leadership
  • Conflict Resolution
  • Warehouse Logistics
  • Coaching and Motivation
  • Shipping and Receiving
  • Hiring and Training
  • Safety Monitoring

Quote

“Pleasure in the job puts perfection in the work.”
– Aristotle

Timeline

Warehouse Manager

Associated Buyers
07.2014 - Current

Operations Manager

Sears Holdings Company
09.2005 - 07.2014

Sales Manager

Sears Holdings Company
04.2002 - 09.2005

Business Management

Crowder College

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Angela Morgan