Angela Morris

Work History

Cart Attendant & Picker/Packer

Staffmark Temp Agency-Masonhub

02.2022

Cart Attendant- To properly stock carts with small containers and are in order 1-20 and cleaned out so that the pickers are able to just grab and go without wasting valuable time on getting orders picked in a timely manner
Picker/Packer Pulls and packs product based on daily orders
Meets specifics of customer orders in a timely manner
Keeps products separated, organized and in good rotation
Monitors product quality frequently, reporting problems to mitigate safety issues
Operates various pieces of equipment (i.e
Bendi, Palletizer, Dolly Loader, Pallet Wrapper, Forklift, and Electrical Pallet Jacks)
Reports any mechanical problems
Utilizes continuous improvement mindset and assists in identifying opportunities to improve processes
Follows good manufacturing practices and required work safe practices
Maintains a clean, sanitary, and safe work area
Performs other duties as assigned

Mail Processing Clerk

UPS MAIL INNOVATIONS

03.2022 - 06.2022

Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme
On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins/stackers; and stops equipment when distribution run or operation is completed
Runs machine reports, clears jams and contacts maintenance for assistance when required
Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers are in place
Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed
In addition, may perform any of the following duties: provide service at public window for non-financial transactions; maintain records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service
Uses established safe work methods, procedures and safety precautions
Performs other job related tasks in support of primary duties

Package Handler

Staffmak Temp Agency -GLS

01.2022 - 02.2022

Sort and make sure packages are in the correct route, to ensure proper delivery timelines
Work closely as a team to make sure all the behind the scenes work is done safely and successfully
Scan and/or sort packages, load and unload trucks
Operate equipment such as forklift and pallet jacks
Comply with all warehouse safety rules and guidelines
Maintain a clean and organized work area
Other duties as assigned

Housekeeping/Caregiver

Jamie Apduhan

04.2021 - 12.2021

Housekeeping: Sweep, vacuum and mop all floor surfaces
Dust and wipe household furniture as needed
Clean and rearrange furniture as needed
Disinfect surfaces such as toilets and wash room fixtures
Use various cleaning procedures and techniques to clean efficiently
Abide by established cleanliness standards
Caregiver: Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
Allows and encourages residents to do as much of their own care as possible

Swing Shift Gas Station Attendant

Circle K

04.2019 - 07.2020

Providing prompt and courteous customer service
Handling all types of store transactions for Circle K's products and services
Maintaining a clean and pleasant store environment

Cashier/Party Planner

Party USA

11.2018 - 02.2019

Master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others
Manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement
Assist the Store Team Leader and Leads in supporting onboarding and mentoring to new Team Members
Continuously role model behaviors connected to Friendly, Easy and Accurate and support other team members on delivering on our Service Model
Work a schedule that aligns to customer and business needs
Support an environment that promotes engagement
Answer customers questions about merchandise
Assist customers with purchase decisions
Retrieve merchandise from sales floor, stock room, or other inventory locations; places special orders
Collects payment using the store point of sale system

Porter

Dons Laughlin's Riverside Casino

08.2018 - 09.2018

Managing the building's cleanliness and orderliness, together with the cleaning maintenance team
Assisting visitors with their inquiries, leading clients to the appropriate departments, adhering to the highest safety standards and procedures, and answering maintenance calls

Manager

Malissa's Sports Shop

09.2014 - 07.2018

Managing books and money, cashier, customer service, retail, maintain a clean store, pricing product, putting product away

Merchandise Pricing Associate/Stocker

Target

05.2012 - 09.2014

Responsible for overall operations and performance of the Backroom, Pricing, and Common Area departments
Promotes and adheres to our CTC strategy through providing support for our team members through proper scheduling, training, coaching, and building productive teams
Delivers exceptional customer service by ensuring accurate retail pricing, inventory BOH, and on shelf availability expectations are met or exceeded
Responsible for all price changes, promotional signage, and ensuring that all planograms and displays are set in a timely manner in order to maximize sales and profitability
Receiving and packing products to stock shelves, ensuring that prices are marked on each item, and arranging attractive displays of merchandise based on current sales promotions
Ensure proper presentation of products on store shelves and in cases
They also provide friendly customer assistance in their assigned sections of the store

Telemarketer

CrossFire Group

05.2011 - 10.2011

Calls potential customers to sell products or services
Shares the selling points for the products or services
Answers questions about the products or services
Recommends products or services based on their needs
Completes orders and notifies the appropriate department
Takes detailed call notes and records any feedback
Keeps contact and financial information confidential
Uses popular telemarketing software
Meets or exceeds quarterly sales goals

Personal Care Assistant

HealthCare Innovations

07.2008 - 04.2011

Help keep clients engaged and enriched mentally, physically, socially, and emotionally through required assistance
Perform duties as assigned in an accurate and timely manner, and demonstrate flexibility and adaptability in meeting the needs of all clients
Safeguard clients by observing interactions, procedures, and activities
Be aware of and sensitive to clients' pain, mobility, and fragility, and approach every interaction with utmost compassion
Adhere to the standards, policies, and procedures of the company, as well as legal regulations
Assist clients with personal care activities including bathing, oral hygiene, preparation and feeding of meals, dressing and undressing, ambulation, and other activities as needed
Help clients get around safely
Record and report changes in the client's physical condition, behavior, or appearance to supervisor or case coordinator
Problem-solve and create solutions, promote healthy lifestyle habits, provide general companionship and advice
Document services delivered in accordance with company policies and procedures

Sandwich Artist/Shift Leader

Subway

02.2007 - 03.2008

Sandwich Artist: responsible for greeting guests, preparing food, ensuring sanitation standards, explaining menu items to guests, collecting payments, restocking supplies at the sandwich unit area, and doing basic paperwork duties
Shift Leader: Performed all opening duties each morning
Baked bread, prepped vegetables, and mixed salads
Set up the sandwich-making display area
Prepared the cash drawer
Wrote schedules for other shift staff
Handled customer complaints
Monitored performance of cleaning duties
Made sure employees took scheduled breaks in accordance with the law
Interacted with officials during random health department checks
Made certain all staff wore gloves in the food prep area
Interacted with customers
Ensured food was rotated according to schedule
Tracked food waste
Made shift bank deposits
Ensured cleaning checklists were followed and accomplished
Rotated food stock and monitored expiration dates
Reduced food waste by planning how much to prep for the day according to usage patterns

Cashier/Stocker/Training to be manager of dairy dept

United Supermarkets

03.2006 - 02.2007

Cashier: scanning items, processing payment for purchasers, bagging merchandise, stocking shelves, keeping counters tidy, filling display cases with new products, making sure the area is clean after each shift, and cleaning equipment at the end of each shift
Stocker: Manage and maintain the storage conditions of goods received in the warehouse
Coordinate retail space activities, dispose of trash and manage the cleanliness of the storeroom
Provide customer service since they work in a visible space on the floor while arranging merchandise
Stock the shelves of the warehouse with goods and keep inventory
Receive merchandise that comes into the warehouse and ensure that the merchandise is unloaded and stored according to established procedure
Maintain the cleanliness of the store and enhance the appearance of the store by adopting the most appropriate display techniques
Dairy Dept: manage the dairy and frozen foods departments by checking shelf inventory, restocking as needed, ensuring foods are not expired, merchandising product effectively, ordering items that are running low, and helping unload daily deliveries

Cashier

Walmart

01.2005 - 01.2006

Greets customers including answering phones and directing customer inquiries to appropriate party
Handles cash transactions between customer and retail store
Answers routine billing questions/issues from customers
Receives and processes all payments according to standard procedures
Scan products, operate scanning equipment and fix scanning issues
Processes credit and debit cards, helping customers use processing equipment
Counts money back to customer in an accurate and concise manner
Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits
Informs customers about services available and assesses customer needs
Examines products being purchased for damages and price accuracy
Coordinates with retail staff for product inquiries and price checks
Processes receipts and in store coupons for customers
Resolves escalated issues with angry customers
Trains and sometimes supervises new cashiers or retail workers
Assists in the maintenance of store front and retail displays
Helps stock shelves in proximity of the cash register
Completes, processes, and maintains applicable paperwork and records
Counts the cash in the drawer at the end of the day ensuring cash equals receipts

Gas Station Attendant

Conoco

03.2004 - 06.2004

Responsible for collecting payments from patrons frequenting a gas station
Accept payments for gas, food, medicine, cigarettes, or alcohol and deliver change
Collect money from patrons at a gas station
Dispense change
Collect and dispose of trash outside
Provide customers with receipts
Charge purchases to customers' credit cards
Verify age of customer if they are purchasing alcohol or cigarettes
Answer questions and provide directions if needed
Activate fuel pumps
Sell food and grocery items
Give customers directions
Sell prepared food, including deli sandwiches, pizza, hotdogs, and pretzels
Prepare daily reports of fuel and oil
Clean gas station bathrooms
Count money in cash drawers
Operate price scanners
Sweep and mop floors
Call police to report suspicious activity in and around gas station

Full Time Mother

05.2000 - 01.2004

Wake the children/child up
Serve dinner
Wipe down the kitchen sides
Make beds
Clean the kitchen
Put a load of washing on
Make breakfast for everyone
Pack dishwasher or wash up
Get child/children to brush teeth
Hang out a load of washing
Get the children to get ready for bed
Pack up the lunch boxes
Help child/children with hair
Get the children to do their teeth before bed
Vacuum
Get child/children dressed
Check for any school paperwork
Remind family of the day's appointments/clubs
Get the children to have a bath
Take child/children to school in the morning
Put shoes and coats away
Read with each child
Lay out school uniform and shoes
Tidy up the toys from that day
Unpack and wash lunch boxes
Address any homework that needs doing that evening
Pick child/children up from school at the end of their day
Feed the pets
Pack child/children's school bags
Pack bag for work
Write in the children's homework books
Put on the slow cooker/defrost something for tea
Remind the children about good behaviour for the day
Prepare an after school snack
Ferry child/children to appropriate clubs
Unpack the dishwasher from the morning
Prepare sandwiches for the lunchboxes the following day
Split up any arguments
Rinse out water bottles
Test children on homework in the car on way to school

Front and Drive Thru Cashier

Arby's

08.1999 - 03.2000

Assist with food preparation and checked, and packed food items to ensure quality customer service
Cashier, order taking, handing food out, customer service, cleaning, stocking
Interacted daily with customer service to provide answers when needed
Used proper food handling techniques and customer service skills
Clean the dining room, service counter, and kitchen stations
Carry out opening or closing duties

Hostess/Cashier

Nikki's Cafe

09.1998 - 07.1999

Greets guests in a timely manner
Provides guests with menus
Assigns guest to tables and keeps track of seat availability
Seats each guest in the appropriate section, rotate sections to ensure that tables are distributed evenly
Ensures dining and serving areas are clean and properly set
Receives and records guests reservations
Speaks to guests to ensure satisfaction with food and service
Collects all forms of credit as it pertains to the payment of bills
Responsible for reconciling and balancing the assigned cash drawer
Provides an adequate supply of product and miscellaneous supplies for work stations to last the duration of shift

Hostess/Cashier

SHRIMP HOUSE

04.1998 - 06.1998

Greets guests in a timely manner
Provides guests with menus
Assigns guest to tables and keeps track of seat availability
Seats each guest in the appropriate section, rotate sections to ensure that tables are distributed evenly
Ensures dining and serving areas are clean and properly set
Receives and records guests reservations
Speaks to guests to ensure satisfaction with food and service
Collects all forms of credit as it pertains to the payment of bills
Responsible for reconciling and balancing the assigned cash drawer
Provides an adequate supply of product and miscellaneous supplies for work stations to last the duration of shift

Store Associate/Cashier

In-N-Out Burger

10.1996 - 05.1998

This candidate must have acceptable verbal English language communication skills, which includes interpersonal conversational skills
The Associate is consistently asked to make correct change, which demands that he/she have basic math skills
The ability to adapt and follow instructions requires adequate comprehension skills
Essential to this job is the ability to move freely in and around obstacles common in the stores
This individual must be able to move from one work area to another at a moment's notice and in and around crowded work areas
Some lifting and the movement of moderate loads requires a 50 pound lifting requirement
This Associate is responsible for the operation of store equipment such as slicers, dicers, computer terminals, fryers, grills, etc
The effective operation of such equipment requires the use of all limbs and the ability to see at close distance
The ability to report to work at the prescribed time for each scheduled shift and to fulfill the job requirements for the duration of the shift or until relieved of all duties by a direct supervisor
The ability to follow directions from a supervisor
The ability to interact productively with co-workers
The ability to understand and follow posted work rules and procedures

Summary

Overview

Work History

Cart Attendant & Picker/Packer

Mail Processing Clerk

Package Handler

Housekeeping/Caregiver

Swing Shift Gas Station Attendant

Cashier/Party Planner

Porter

Manager

Merchandise Pricing Associate/Stocker

Telemarketer

Personal Care Assistant

Sandwich Artist/Shift Leader

Cashier/Stocker/Training to be manager of dairy dept

Cashier

Gas Station Attendant

Full Time Mother

Front and Drive Thru Cashier

Hostess/Cashier

Hostess/Cashier

Store Associate/Cashier

Education

High School Diploma - N/A

Skills

Certification

Timeline

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