Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Volunteer Experience
Affiliations
Work Preference
Software
Generic

Angela Morse-Vaughan

Virginia Beach,VA

Summary

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Overview

23
23
years of professional experience

Work History

Payroll Scheduling

Live Nation
Virginia Beach, VA
03.2025 - Current
  • Manage payroll functions such as timecards, attendance tracking, scheduling shifts.
  • Coordinated team schedules, processed payroll accurately, organized recruitment.

Operations Manager and Event Manager

Event Staffing Inc.
Virginia Beach, VA
08.2014 - Current
  • Lead and oversee all aspects of staff management, including hiring, training, and supervising teams, while supporting in the resolution of payroll and payroll issues
  • Communicated key work details to employees, covering attire, hours, and location.
  • Collaborated with Event Coordinator to assess staffing needs.
  • Worked with tour managers and security teams to develop safety protocols.
  • Guided operations staff to align with company objectives.
  • Identified areas of deficiency and performed root-cause analysis to solve problems
  • Performed employee observations to evaluate performance.
  • Developed and nurtured long-term client partnerships.
  • Partnered with site leadership to evaluate needs and devise strategic solutions for multifaceted security concerns.
  • Conducted interviews to hire competent security professionals.
  • Engaged in workshops and training sessions to expand knowledge of emerging threats.

Service Coordinator Manager

Advancing Eye Care D.B.A Lombart Instrument
Norfolk, VA
11.2001 - 02.2024
  • Processed billing for field technicians accurately.
  • Toggled between multiple systems and databases to look up information and update records.
  • Prepared estimates for field, depot, and vendor repairs requiring approval.
  • Manage customer service calls to ensure high-quality assistance.
  • Scheduled and coordinated client service appointments.
  • Analyzed, found and solved customer complaints consistently.
  • Created solutions for better customer interaction.
  • Assessed work quality and offered feedback for improvement.
  • Coordinated staff discussions on current projects and initiatives.
  • Identified customer tendencies and preferences through thorough data analysis.
  • Coordinated with multiple departments to optimize workflows and meet deadlines.
  • Verified invoice details for precision ahead of payment transactions.
  • Communicated problems in service quickly to supervisors.
  • Managed various systems and databases to retrieve data.
  • Cultivated strong rapport with colleagues and supervisors.

Education

Associated in Arts - Social Sceince

Mount Ida College
Newton Cneter, MA
05.1998

Skills

  • Staff training
  • Client relationships
  • Forecasting and scheduling
  • Data archiving
  • MS office
  • Diversity awareness
  • Performance tracking
  • Proficient in Microsoft Office
  • Effective time management
  • Employee onboarding expertise
  • Effective conflict management
  • Familiarity with business management software
  • Job scheduling expertise
  • Performance reporting
  • Incidents management
  • Inventory management
  • Maintaining compliance
  • Decision-making
  • Customer relationship management
  • Invoice processing
  • Staff retention
  • Onboarding and orientation
  • Operations management
  • Planning and implementation

Timeline

Payroll Scheduling

Live Nation
03.2025 - Current

Operations Manager and Event Manager

Event Staffing Inc.
08.2014 - Current

Service Coordinator Manager

Advancing Eye Care D.B.A Lombart Instrument
11.2001 - 02.2024

Associated in Arts - Social Sceince

Mount Ida College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Experience

As the ombudsman for USS Porter I served as liaison between the command and family members, while sailors were underway.  Supported Family Readiness Groups with the US Navy and a provided military families with resources when they were in need, such as housing, daycare, and counseling.

Affiliations

  • Event Safety Alliance
  • FEMA

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany Culture

Software

SAP

Sales Force

Work Day

API

Microsoft Word

Microsoft Excel

NaVision

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Angela Morse-Vaughan