Quickbooks Online Training
Bookkeeper Certification
Angela M. P. Poris
Certified Bookkeeper and Office Manager
Denver,CO
Summary
Detail-oriented professional well-versed in payroll, accounts payable, and accounts receivable functions. 25+ years of customer service and 10 years of management, prepared for the role of Office Manager. Proficiencies include scheduling, budgeting, and staff coordination. Known for effective business communication, problem-solving, and organizational skills.
My expertise was honed in diverse settings, and I have strong skills in team leadership, client relations, and financial management. I have a proven ability to enhance employee performance through practical training and morale-building. I am adept at utilizing business communication skills and Excel proficiency to manage accounting and financial data. I am committed to creating positive experiences that drive both customer and team satisfaction.
Overview
1
1
25
25
Years in Customer Service
3
3
Years in Front Desk Management
Work History
Front Desk Manager
Chiro Now! Of Arvada
05.2022 - Current
- In this position, I handle the daily intake and processing of patients as they are seen in the clinic.
- I created and maintain a cash log accounting worksheet for payments, and I perform daily data entry and client data upkeep as business demands.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed patients upon arrival.
- Greeted visitors and patients upon arrival, offered assistance, and answered questions to build rapport and retention.
- Assisted patients with special requests, creating memorable experiences that encouraged positive reviews on social media platforms.
Assistant Photographer
Cowgirl Camera
11.2019 - 10.2023
- I assisted the photographer in finding creative solutions with out-of-the-box thinking.
- Developed strong rapport with clients through effective communication and attentive listening skills.
- Carried equipment from one shooting location to next.
- Maintained a professional demeanor during high-pressure situations, ensuring smooth photoshoots.
- Collaborated with clients to understand their vision, resulting in successful photoshoots.
- Assisted lead photographer in capturing high-quality images for various clients and events.
- Participated in brainstorming sessions with clients and team members to generate innovative ideas for photoshoots.
Shift Supervisor
Starbucks Coffee Company
11.2007 - 10.2020
- I have 7 years of experience as a supervisor. In this role, I was responsible for cash control, labor management, and handling products and inventory.
- My responsibilities included daily inventory counting, rotation, and cash handling, ensuring accuracy in financial transactions and minimizing daily reconciliation discrepancies.
- Managing labor under time-critical conditions developed my time management skills.
- I resolved customer complaints and issues while offering thoughtful solutions that kept customers satisfied.
- As the supervisor, I trained new employees and delegated daily responsibilities. I also completed store opening and closing procedures and balanced tills.
- I managed shift operations, supplied resources, and monitored team performance to maintain business profitability and smooth operations.
- Cash controller, labor manager, and product/inventory handler
- I executed daily inventory counting and rotation
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Time-critical labor administration developed my skill for efficient time management
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Bookkeeping Certificate -
Front Range Community College
Westminster, Colorado12.2024
Skills
- Master budgeting & Job costing
- Data entry
- Invoicing
- Purchase orders & payment tracking
- Account reconciliation
Certification
- Certified Bookkeeper Training - 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceHealthcare benefits401k matchWork from home optionFlexible work hoursCompany CulturePaid sick leave4-day work weekPersonal development programsPaid time offSoftware
Microsoft Office Suite Experience
Microsoft Excel Expert
Google Suite Experience
Accomplishments
3.8 GPA
Practical Client experience through FRCC Bookkeeping Help Desk (Fall 2024)
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Languages
French
Limited Working
Timeline
Front Desk Manager
Chiro Now! Of Arvada
05.2022 - Current
Assistant Photographer
Cowgirl Camera
11.2019 - 10.2023
Shift Supervisor
Starbucks Coffee Company
11.2007 - 10.2020
Bookkeeping Certificate -
Front Range Community College
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