Angela Muench RN, BSN
Colfax,WI
Summary
Healthcare professional with extensive experience in acute care and case management. Proven ability in patient education and staff training, fostering collaboration to prioritize patient needs. Committed to delivering high-quality care and improving patient outcomes.
Overview
8
8
years of professional experience
Work History
Registered Nurse Case Manager
St. Croix Hospice
Menomonie, Wisconsin
09.2025 - Current
- Assessed, planned, implemented, and evaluated individualized nursing care plans for each patient.
- Collaborated with healthcare providers to refine care plans, ensuring alignment with evolving patient requirements.
- Conducted comprehensive assessments to identify and prioritize patient needs and preferences.
- Communicated regularly with patients and families to clarify care options and navigate available resources.
Central support triage/Intake Nurse
Mayo Home Health and Hospice
Eau Claire, Wisconsin
08.2021 - 09.2025
- Ensured compliance with healthcare regulations and best practices, enhancing patient safety and care quality.
- Documented patient interactions in detail within electronic health record system to support continuity of care.
- Prepared detailed reports summarizing findings from assessments for physician review.
- Managed multiple tasks simultaneously while maintaining high attention to detail, contributing to efficient patient flow.
Acute Care Registered Nurse
Mayo Clinic Health System
Eau Claire, Wisconsin
01.2019 - 08.2023
- Delivered patient-centered care in high-stress acute settings.
- Educated patients and families about disease processes, medications, treatment options and self-care techniques.
- Mentored new nurses on practices and procedures to drive patient outcome goals.
Education
Nursing
Western Governors University
Salt Lake City, UT05-2024
Associate of Science - Nursing
Chippewa Valley Technical College
Eau Claire, WI12-2018
Skills
- Care management
- Care plan development
- Medication management
- Referral coordination
- Hospice and Palliative care
- Acute care
- Staff education and training
- Delegation strategies
- Attention to detail
- Patient advocacy
- Patient emotional support
- Patient education
Volunteer Experience
- Volunteer for WEAVR (Wisconsin Emergency Assistance Volunteer Response)-currently on register but actively participated during COVID pandemic.
- Volunteered with Healing Hands on mission trip providing clean water in Porte Au Prince, served meals to the community, cared for sick and dying babies, and visited orphanages throughout the city to help provide care.
- Volunteered for Regional Hospice.
Accomplishments
- Received two daisy nominations
- Received five "Above and Beyond Recognitions" while employed at Mayo Clinic Health Systems for compassion, team work, and empathy.
- Numerous "GEM" awards while working on medical telemetry at Mayo Clinic Health System for excellent team work and customer service.
Hobbies and interests
In my free time I enjoy helping/serving others in the community. I also enjoy gardening, fishing, hiking, kayaking, reading, playing piano, and scrapbooking.
Timeline
Registered Nurse Case Manager
St. Croix Hospice
09.2025 - Current
Central support triage/Intake Nurse
Mayo Home Health and Hospice
08.2021 - 09.2025
Acute Care Registered Nurse
Mayo Clinic Health System
01.2019 - 08.2023
Nursing
Western Governors University
Associate of Science - Nursing
Chippewa Valley Technical College