Angela Murphy
Newnan,GA
Summary
Driven professional with a proven track record at Target, enhancing operational efficiency and customer satisfaction. Excelled in customer communications and performance improvement, achieving streamlined processes and positive outcomes. Skilled in leveraging strong work ethic and rapport-building abilities to exceed objectives. Demonstrated expertise in space utilization and safe, timely deliveries, embodying dedication and results.
Overview
4
4
years of professional experience
Work History
Inbound Associate
Target
11.2023 - Current
- Processed returned items efficiently, facilitating timely restocking or disposal as needed.
- Furnished accurate product information and shipping instructions and offered alternatives for out-of-stock items to support customer buying decisions.
- Proactively identified potential bottlenecks in the receiving process; implementing solutions that resulted in a more efficient operation.
- Maximized space utilization by arranging received items according to designated storage locations and guidelines.
- Sought out extra training opportunities to enhance customer relationship management abilities.
- Trained staff on operating procedures and company services.
Delivery Driver
Amazon
10.2020 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Accounting And Computer Science
Auburn University
Auburn, ALHigh School Diploma -
McIntosh High School
Peachtree City, GA06.1992
Skills
- Strong Work Ethic
- Customer communications
- Building rapport
- Performance Improvement
Timeline
Inbound Associate
Target
11.2023 - Current
Delivery Driver
Amazon
10.2020 - 11.2023
Accounting And Computer Science
Auburn University
High School Diploma -
McIntosh High School
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