Summary
Overview
Work History
Education
Skills
cooking, crafting,and family.
Timeline
Cashier
Angela Murray

Angela Murray

Melrose,FL

Summary

Driven by a track record of enhancing profitability and customer satisfaction at Bambi's Farm Market, and Tink's Restaurant, I excel in strategic partnership development and pricing strategies. My experience spans managing teams, lifting up to 50 pounds, and fostering excellent customer relations, showcasing a blend of hard and soft skills essential for dynamic business environments.

Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience

Work History

Market Associate

Bambi's Farm Market
04.2014 - 11.2017
  • Developed strategic partnerships with key industry players to expand the company''s reach and influence.
  • Implemented successful pricing strategies that drove profitability and customer satisfaction.
  • Improved customer retention rates by proactively addressing concerns or issues before they escalated into lost business opportunities.
  • Designed promotional materials, including advertising campaigns and point-of-sale displays, to increase product visibility.
  • Met with supervisor to determine project scope, outline deliverables, or timelines and create action plan.

Warehouse Associate

Kraft Mixing Center
06.1998 - 04.2005
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Dining Room Manager

Tink's Restaurant
03.1986 - 06.1995
  • Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
  • Ensured a clean and safe dining environment by enforcing strict adherence to health and safety regulations.
  • Implemented training program for front of house staff to maintain high standards of customer service.
  • Streamlined operations by creating efficient schedules for all dining room staff members.
  • Developed strong relationships with guests, resulting in a high rate of repeat clientele.
  • Optimized workflow by cross-training employees in various roles throughout the dining room operation.
  • Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
  • Designed overall floorplans and coordinated modifications for events and special reservations.
  • Fostered a culture of teamwork among staff members by regularly hosting meetings to discuss goals, challenges, and successes within the department.
  • Collaborated with the culinary team to develop menus that catered to diverse customer preferences and dietary restrictions.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

Associate of Science - Health Administration

Ohio University
Athens, OH
06.2005

Skills

* Worked to help customers as well as business in busy shopping atmosphere

* Sorted and replaced damaged products

* Handled flow of cash and product dispensing

* Managed others to provide accurate training

* Lifted up to 50 Pounds

*Loaded and unload stock

*Excellent customer relations

cooking, crafting,and family.

As a devoted wife, mother, and grandmother, I have learned to do many multitasking and diverse activities to please the many family members. Along with this experience I also bring over 45 years of experience in customer service as well as a hard working ethic. I love being around people and making them happy. 

Being a mother and grandmother has given me the opportunity to learn and develop a fun and learning experience with the kids in making and giving away many crafts.

My cooking phase took place at just 10 years old, following my grandmother and own mother around in the kitchen. I learned many family dishes and how they were prepared. As the years past I incorporated some of my dishes in the restaurant Tink's. Customers as well as house employees were some of the others that enjoyed my cooking.

My family is very important to me. I see myself as an example for them to work hard at what the like and find happiness in the walk of life.

As a potential associate, I look forward in a new journey in the work force.

Timeline

Market Associate

Bambi's Farm Market
04.2014 - 11.2017

Warehouse Associate

Kraft Mixing Center
06.1998 - 04.2005

Dining Room Manager

Tink's Restaurant
03.1986 - 06.1995

Associate of Science - Health Administration

Ohio University
Angela Murray