Angela Myers
Celebration,FL
Summary
Positive and infectious personality with excellent interpersonal and relationship-building skills. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty. Bringing 20 years of experience with background in maintaining customer satisfaction and contributing to company success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Title & Escrow Concierge
Doma Title
Irvine , United States
2020.06 - 2022.05
- Communicated with customers to resolve common title issues.
- Created strong working relationships with advisors, assistants and support staff.
- Communicated with originator and applicant concerning progress of loan file.
- Coordinated closing process with attorneys, title companies and government clerks.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Integrated emails via outlook into Resware and processed each email
- Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
- Estimated closing dates and scheduled meetings.
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Ordered Payoffs, HOI, and updated HOA
Sales Consultant/Marketing
Elite Roofing Consultant
Lake Mary , Florida
2017.09 - 2019.11
- Coordinated creation and deployment of videos, social media posts and other marketing collateral
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Used consultative sales approach to understand customer needs and recommend relevant offerings
Quality Control Specialist
Christensen Financial Inc.
Longwood , FL
2012.03 - 2017.09
- Maintained friendly and professional customer interactions
- Developed and maintained relationships with processors and Loan Officers
- Complied with regulatory requirements needed for Corporate and State review increased audit by 72%
- Reviewed and edited loan documents to ensure accuracy
- Originated, reviewed, processed, closed and administered customer loan proposals
- Processed Post Closing documents and final policies
- Organized and Managed recordings of Deeds, Mortgages, and Lien placement
- Collaborated closely with loan officers s to promote team-oriented approach in daily activities
Assistant Office Manager
Chester Miltenberger PA
Lake Mary , FL
2009.01 - 2012.03
- Created detailed expense AP & AR reports
- Managed office supplies, vendor information, most medical supplies
- Compiled information related material and distributed it to candidates for Drug Management Program
- Coordinated appointments for Patients as well as scheduled doctors full agenda weekly
- Contacted patients regarding unpaid and underpaid accounts to resolve any issues.
- Processed accounts receivable and accounts payable
- Located, checked in, pulled medical records for appointments and incomplete patient charts.
- Oversaw daily office operations for staff of 12 employees
- Created and maintained spreadsheets
- Developed administrative and logistical reports
Loan Closer and Title Coordinator
Performance Title
Blue Ash , Ohio
1995.11 - 2005.08
- Maintained friendly professional customer interactions
- Reviewed, edited loan agreements to ensure accuracy
- Obtain relevant documentation for Title search and resolved title issues as determined necessary
- Mobile, In-House Title Closing Agent preparing & verified closing documents for the completion of real estate transactions
- Ordered Title, Survey, Payoffs, updated HOA & HOI as related to the property
- Prepared Settlement Statement and pertinent information for closing
- Disbursed funds
- Examined & verified information in loan application and closing documents
- Performed the loan signing between the borrower, seller, & RE agents
Education
Real Estate - Realtor
Hondros College of Business - Cincinnati/West Chester
OH2003
Skills
- Sensitive to deadlines
- Dependable & Organized
- Resourceful
- Critical thinking
- Quality assurance
- Strong interpersonal skills
- Customer service
- Marketing understanding
- Client service
- Customer liaison
- Oral and written communication
- Market research
- Real estate title concepts
- Vesting
- ResWare, Encompass, Microsoft, Datatrace, Title Flex Software Proficiency
Certification
Notary for the State of Florida (In Process)
Timeline
Title & Escrow Concierge
Doma Title
2020.06 - 2022.05
Sales Consultant/Marketing
Elite Roofing Consultant
2017.09 - 2019.11
Quality Control Specialist
Christensen Financial Inc.
2012.03 - 2017.09
Assistant Office Manager
Chester Miltenberger PA
2009.01 - 2012.03
Loan Closer and Title Coordinator
Performance Title
1995.11 - 2005.08
Real Estate - Realtor
Hondros College of Business - Cincinnati/West Chester
Notary for the State of Florida (In Process)
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