Angela Myrick
Suffolk,VA
Summary
Seasoned Health Case Manager with over 20 years of experience in the human servies area. Recognized for providing outstanding mental and physical health care services for assigned clients. Well-versed and knowledgeable in working with clients. Demonstrated ability to collaborate and communicate effectively in team settings.
Overview
21
21
years of professional experience
Work History
Mental Health Manager
Western Tidewater Community Services Board
Suffolk, VA
08.2017 - Current
- Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
- Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
- Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Maintained caseload of more than 50 children in public schools.
- Supervised team of 10 case managers.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Family Services Worker Supervisor II
City Of Suffolk
Suffolk, VA
07.2014 - 04.2017
- Completed home welfare checks to align with state and program guidelines.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Developed rapport to create safe and trusting environment for care.
- Interviewed individuals and families to assess needs and provide informational resources.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Documented data and completed accurate updates to case records.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Provided coaching and counseling to 6 employees to encourage professional growth as well as meet short- and long-term goals.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Prepared and managed work schedules, vacation and sick time accurately on weekly basis.
- Interviewed, hired and trained new employees for Social Work position.
Family Services Worker III
City Of Suffolk
Suffolk, VA
07.2012 - 07.2014
- Worked to improve and enhance client lives through effective and compassionate care.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Completed home welfare checks to align with state and program guidelines.
- Planned, promoted and managed Family Partnership Meetings, conducted Appeals for child abuse cases and was the VEMAT rater for foster care financial payment for children in foster care.
- Worked flexible hours; night, weekend, and holiday shifts.
Social Worker II
City Of Suffolk
Suffolk, VA
03.2001 - 08.2012
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Assessed clients for abuse and neglect to compile documentation for court reports.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Monitored treatment of victims with focus on safety.
- Attended court sessions to assist with custody/visitation matters; assault and battery cases and document placement of children who entered foster care through the courts
Education
Mater's of Education - Community Counseling
Norfolk State University
Norfolk, VA05.2010
Bachelor of Science - Social Work
Norfolk State University
Norfolk, VA05.1996
High School Diploma -
Lakeland High School
Suffolk, VA06.1991
Skills
- Treatment planning
- Stress management
- Mental health care
- Case management proficiency
- Knowledge of juvenile justice system
- Case documentation
- Trained in indicators of child abuse
- Skilled in intake interviewing
- Records management
Timeline
Mental Health Manager
Western Tidewater Community Services Board
08.2017 - Current
Family Services Worker Supervisor II
City Of Suffolk
07.2014 - 04.2017
Family Services Worker III
City Of Suffolk
07.2012 - 07.2014
Social Worker II
City Of Suffolk
03.2001 - 08.2012
Mater's of Education - Community Counseling
Norfolk State University
Bachelor of Science - Social Work
Norfolk State University
High School Diploma -
Lakeland High School
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