Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Nash

Lebanon,MO

Summary

Dynamic Administrative Office Manager with expertise in QuickBooks and payroll, adept at enhancing operational efficiency at Members Only Access. Proven track record in contract management and customer service, leveraging strong verbal communication skills to resolve issues and improve client satisfaction. Committed to delivering exceptional support and fostering team collaboration.

Overview

5
5
years of professional experience

Work History

Administrative Office Manager

Members Only Access
08.2023 - 04.2025

Responsible for keeping track of contracts and money coming in and going out.

Overseeing company books including QuickBooks and payroll

Traveling with the team to assist with contracts

In charge of setting up for presentations

Ran background checks on potential clients to see if they qualify for financing

Helped my team members with they contracts and collecting money

Customer Service Representative

Members Only Access
08.2022 - 04.2025
  • Assisted customers with inquiries, providing timely and accurate information to enhance satisfaction.
  • Handled customer complaints, employing effective problem-solving techniques to resolve issues efficiently.
  • Processed request for reservations for our clients
  • Collaborated with team members to streamline communication processes, improving overall service delivery.
  • Worked from home answering all incoming calls
  • Processing all contracts

Guest Service Representative

Stone Castle Hotel and Conference Center
02.2020 - 08.2022
  • Greeted guests and facilitated check-in/check-out processes efficiently.
  • Responded to guest inquiries, resolving issues with a focus on customer satisfaction.
  • Managed reservations using property management software to ensure accuracy and efficiency.
  • Coordinated with housekeeping to maintain high standards of cleanliness in guest rooms.

Education

Financial Services

St.Louis Community College
St Louis, MO
06.2028

Skills

  • QuickBooks & payroll knowledgeable
  • Travel arrangements
  • Document management
  • Records management
  • Verbal communication
  • Great time management
  • Organized
  • Office administration

Timeline

Administrative Office Manager

Members Only Access
08.2023 - 04.2025

Customer Service Representative

Members Only Access
08.2022 - 04.2025

Guest Service Representative

Stone Castle Hotel and Conference Center
02.2020 - 08.2022

Financial Services

St.Louis Community College