Angela Nemia-Hawn

• Managed office operations while scheduling appointments for department managers.
• Coordinated special projects and managed schedules.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Maintained computer and physical filing systems.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Assisted with lab procedures and product testing to maintain quality of products.
• Assisted the production team as needed.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, documented vitals and health history, fielded questions, prepared for physician examinations
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Called and faxed pharmacies to submit prescriptions and refills.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Taught patients about medications, procedures, and care plan instructions.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Prepared and administered medications to alleviate patient symptoms.
• Performed or scheduled preventive maintenance on equipment to promote longevity of use and coordinated repairs.
• Educated patients by providing medication and clarifying physicians' orders, answering questions thoroughly.
• Obtained client medical history, medication information, symptoms, and allergies.
• Assisted the front office as needed with medical records management, including filing, organizing and scanning documents.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Scheduled appointments and distributed sample pharmaceuticals as prescribed.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Documented vital signs and health history for patients in clinic.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Completed FMLA and Disability Forms.
• Scheduled patient appointments and distributed sample pharmaceuticals as prescribed.
• Prepared lab specimens for diagnostic evaluation.
• Called and faxed pharmacies to submit prescriptions and refills.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Educated patients by providing medication and clarifying physicians' orders, answering questions thoroughly.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.

Worked closely with all levels of health care providers in a fast paced multi-specialty and pediatric care environment. Fully trained in all aspects of back office operations. Provided patient care for a diverse group of patients. Ensured provider's instructions were followed correctly and made sound decisions regarding patient care.

• Completed detailed histories for asthma and allergy consultations and pediatric visits.
• Performed allergy testing and pulmonary function testing.
• Performed extensive patient education for asthma and allergies.
• Trained new clinical staff, including externs, medical assistants and nurses.
• Performed multiple tasks to ensure smooth office flow by prioritizing patient, provider, and team needs.
• Member of Quality Assurance Committee. Helped set up and run mock codes assuring increased staff performance during emergencies. Designed chart review forms to ensure that all requirements were met as required by insurance companies.
• Member of Total Quality Management Team. Worked with physicians and administration to set-up guidelines for the staff manual, decide disciplinary actions, and help to convey staff concerns.
• Conducted autoclaving, medical supply management, vaccine inventory, repair of medical equipment, and regular calibration of the computer used for pulmonary function testing.

• Directed patients to rooms, collected and documented vital signs, and health history for patients in clinic.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Prepared lab specimens for diagnostic evaluation.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Verified patient insurance coverage and collected required co-payments.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Assisted with billing and coding insurance claims.