Angela Nichols
Urbandale
Summary
PROFESSIONAL SUMMARY:
Solid background in Construction Recruitment and Sales, Service and Management (Flooring, Tile, Cabinets, Countertop).
Demonstrated ability in being proactive, problem solving and providing an exceptional client experience.
Proven skills in increasing customer engagement and increasing business success by boosting sales. Excellent analytical, organizational and decision-making abilities.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
27
27
years of professional experience
Work History
Senior Search Consultant
Gpac
06.2021 - Current
- Client focus within the Construction Industry
- Negotiated favorable contract terms for clients, ensuring a mutually beneficial partnership between clients and candidates.
- Contributed to the development of internal training materials, sharing best practices with colleagues and promoting continuous improvement within the team.
- Provided valuable market insights to clients based on extensive industry knowledge, helping them make informed hiring decisions.
- Demonstrated strong interpersonal skills when liaising with both clients and candidates throughout the recruitment process.
- Developed long-lasting client relationships through consistent communication and diligent follow-up on open searches.
- Mentored junior consultants on effective search methodologies, leading to improved team performance and increased placements.
- Collaborated with fellow search consultants to tackle challenging assignments and provide comprehensive solutions for clients.
- Managed multiple search engagements concurrently while maintaining exceptional attention to detail and prioritizing tasks effectively.
Branch Manager and A&D Sales Representative
Sunderland Brothers Company - Building Materials
03.1998 - 01.2020
- Distributor of Tile, Stone, Flooring, Cabinets, Countertops and Installation
- Started career as a Showroom Design Consultant and worked my way up through company with a heavy focus on Sales and Customer Support for the majority of my 23yrs. Roles also include Showroom Manager, Outside Sales for Dealers, K&B, GC's, Developers, Builders, A&D and End-Users
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased customer satisfaction with personalized solutions, tailoring services to meet individual goals.
- Fostered many industry relationships from Clients, End-Users, Specifiers, Competitors and Suppliers.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
High School Diploma -
Fort Dodge Senior High School
Iowa Central Community College
Fort Dodge, IASkills
- Service
- Ethical/ Values
- Out-going
- Motivated
- Leader
- Loyal
- Team Player
- Computer Savvy
- Dedicated
- Creative
- Competitive
- Friendly
Timeline
Senior Search Consultant
Gpac
06.2021 - Current
Branch Manager and A&D Sales Representative
Sunderland Brothers Company - Building Materials
03.1998 - 01.2020
High School Diploma -
Fort Dodge Senior High School
Iowa Central Community College
Similar Profiles
Ryan BoschRyan Bosch
Regional Director at GPACRegional Director at GPAC
Katie DayKatie Day
Insurance Recruiter at GpacInsurance Recruiter at Gpac
Luis Perez OreaLuis Perez Orea
Web Design & Integrations Specialist at GpacWeb Design & Integrations Specialist at Gpac