Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Angela Nicolopoulos

Angela Nicolopoulos

Bradenton,FL

Summary

Successful at implementing and managing all aspects of complex projects. Organized, resourceful and detail oriented. Skillful in prioritizing and delegating daily tasks. Able to work closely with a wide range of personalities. Effective communicator and strong contributor to team dynamics.

Overview

11
11
years of professional experience

Work History

Procurement Coordinator & Studio Administrator

Angela Rodriguez Interiors
03.2022 - Current
  • Communicate with vendors to obtain pricing and availability details for furnishings,
    fabrics, and fixtures specified by design team.
  • Enter and manage data regarding specifications, pricing, and shipping status in Studio Designer.
  • Issue and track purchase orders as provided by Project Manager.
  • Monitor order status for backorders, price changes, low stock, etc. and communicate with vendors.
  • Maintain friendly and productive working relationships with our outside vendors and sales reps.
  • Arrange appointments with key sales reps for update visits, and attend meetings
  • Run furniture installations with the assistance of design team.
  • Answer office phone in a professional and welcoming manner.
  • Answer the door to greet visitors by appointment, and receive deliveries.
  • Check mailbox daily, open packages
  • Maintain office supply inventory and ensure office is stocked for its needs.
  • Assist with general organization and office administration tasks as needed.

Sales Coordinator

Empire Office
07.2021 - 03.2022
  • Receive Furniture & Service Requests Through Online Portal
  • Interpret & Respond to Service Requests as Appropriate
  • Assist End Users in Documenting Required Information as Needed for Warranty Claims
  • Conduct Site Visits and Furniture Evaluations as Needed – Possible Weekly On-Site Day for Appointments
  • Process Furniture Orders Received Through Online Portal
  • Track Order Status & Keep End User Informed of Ship, Delivery, Install Dates
  • Schedule Deliveries, Installations, and Service Requests with Operations
  • Coordinate Invoicing & Close-Out Upon Order/Service Request Completion
  • Follow-Up with End Users Regarding Experience Noting Opportunities for Improvement
  • Engage with Furniture Manufacturers Representatives to File Warranty Claims, Obtain Troubleshooting Guides, etc.
  • Ensure Consistent Communication Between Account Manager, Design Services, Operations, and End Users
  • Make Suggestions for Continuous Process Improvement as Program Evolves
  • Track, Organize, Prioritize Several Requests of Varying Types & Degrees of Difficulty
  • Ability to Collaborate with both Internal & External Team Members
  • Customer Service Focused Mindset with Sense of Urgency to Respond to Requests

Account Coordinator

Officeworks, Inc.
07.2018 - 07.2021
  • Supported the daily furniture needs of top clients
  • Ability to work on large scale projects from start to finish
  • Meet RFP deadlines by establishing priorities and allocating duties from beginning to final RFP submission
  • Research and collaborate with manufacturers to create daily quotes for clients and sales reps
  • Provide prompt responses to all inquiries by clients, vendors, installers, or sales reps pertaining to an order
  • Prepared and maintained status reports for clients and sales for each project
  • Participate in project meetings throughout all stages of a project – pre and post installation
  • Follow up on items regarding damages, replacements, short shipments and any open or unresolved issues
  • Invoice completed projects in a timely manner
  • Aided in the invoicing of projects and proposals along with resolutions required to obtain full payment of invoices.

Account Manager

Peabody Office Furniture
12.2017 - 06.2018
  • Works with Sales and Sales Coordinators to provide a professional team-oriented approach of delivering the highest quality of service and support to clients
  • Assist Sales with management of existing clients and projects, so they are able to find new business
  • Communicate with customers regarding order status, delivery and any other issues
  • Coordinate deliveries and installations
  • Manage projects for smaller scale jobs from quoting through installation and punch list resolution
  • Attend project meetings with clients throughout the various stages of a project
  • Assist Sales with preparation of bids
  • Provide prompt response to inquiries or complaints by clients, vendors, installers or staff
  • Review orders with Sales Coordinators before placement to ensure clients’ needs are met.

Sales Associate

Peabody Office Furniture
01.2017 - 12.2017
  • Create, enhance and sustain beneficial relationships with key decision-makers from end users, general contractors, project management firms, brokers, architects & design firms
  • Take lead role on all opportunities inclusive of product specs, pricing, vendor relations and delegation of appropriate duties to support team
  • Proven success deriving market information and qualifying it into actionable information to increase sales
  • Actively and consistently attend industry events; establishing new contacts and improving existing relationships
  • Adept at negotiating and influencing decision makers and specifiers to move ahead with our product line
  • Develop and implement annual business plan to achieve sales goal in geographic and vertical markets
  • Provide responsive communication and service to client contacts with the goal of building relationships, which lead to ongoing sales opportunities within each account.

Sales Coordinator

Peabody Office Furniture
11.2014 - 01.2017
  • Assist sales in preparation of furniture proposals and labor quotes
  • Responsible for all product/pricing information requested from vendors and back up gathered during the bid and quoting process
  • Create pricing documents as requested by Sales for presentation to clients and designers
  • Provide timely and concise communications to sales and client regarding the order/project status
  • Coordinate delivery and installation, which include installation packets, schedules and/or punch list resolutions on a daily basis
  • Work with furniture vendors to ensure any inconsistencies and changes are complete and accurate
  • Collaborate directly with Project Managers and Design Team on major projects and bids.

Sales Coordinator

Red Thread
07.2013 - 11.2014
  • Prepare and process accurate furniture quotes and orders for day to day inquiries in a timely manner
  • Assist Sales with large scale projects not put out to bid; inclusive of Education and Corporate accounts
  • Responsible for accuracy of pricing information, verification of product specifications and efficient order entry
  • Impeccable follow up, ensuring clients are well informed from inception through completion
  • Coordinate requests for delivery, service and installation with internal departments
  • Monitor and manage order management reports
  • Provide support in assembling and presenting bids and proposals as necessary.

Education

Bachelor of Arts - Business Administration

Otterbein College
Westerville, OH
06.2005

Skills

  • Time Management
  • Attention to Detail
  • Purchasing Processes
  • Organizational Skills
  • Teamwork Abilities
  • Communication Skills
  • Digital Literacy
  • Adaptability
  • Customer Service Skills
  • Creativity
  • Proficiency in MS Office, Google Drive, Presentation Software, Social Media, Slack, ASANA, Studio Designer, Team Design & Hedberg,

Affiliations

  • Rodan + Fields Consultant
  • Photography
  • The Beach
  • Family & Friends are so important!
  • Creating lasting experiences and memories with my husband and two girls.

Timeline

Procurement Coordinator & Studio Administrator

Angela Rodriguez Interiors
03.2022 - Current

Sales Coordinator

Empire Office
07.2021 - 03.2022

Account Coordinator

Officeworks, Inc.
07.2018 - 07.2021

Account Manager

Peabody Office Furniture
12.2017 - 06.2018

Sales Associate

Peabody Office Furniture
01.2017 - 12.2017

Sales Coordinator

Peabody Office Furniture
11.2014 - 01.2017

Sales Coordinator

Red Thread
07.2013 - 11.2014

Bachelor of Arts - Business Administration

Otterbein College

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Angela Nicolopoulos