Summary
Overview
Work History
Education
Skills
Certification
Assessments
Interior decorator
Timeline
Generic

Angela Norman

Ingram,TX

Summary

Accomplished Grants Manager/Writer with 17+ years of experience as a Disaster Recover Senior Associate, Executive and Social Service Program Director for a non-profit and a Compliance and a Grants Supervisor for a unit local government. Focused on maintaining the highest quality standards for clients, program management with state and federal regulations and guidelines. Additional areas of focus included grant writing, financial management and environmental processes for multiple federal and state programs utilized by the local governments. These funding sources included but is not limited to CDBG, HOME, ESG, HPRP, CDBG-DR, NSP, VOCA, VAWA, SAPCS and EDI. Proven success in providing client services such as case management, safety planing, court accompaniment, goal setting and resource management, collaboration with local agencies such as CPS and APS and technical assistance to other organizations to further understanding of current compliance requirements/issues, and enforcement of regulations. Oversaw and managed a 6+ Million dollar budget with the City of Arlington and a 1+ Million dollar budget with the Crime Victim Assistance Center. Excellent relationship builder with success in forming strong, sustainable relationships (stakeholders, clients, and staff), and securing consensus among cross-functional team members to achieve goals and objectives. Strong grant writing abilities, effective communicator, presenter, and leader. Experienced non-medical Care Provider offering 17 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dollar General
6 2023 - Current
  • Supervise day-to-day operations to meet performance, quality and service expectations
  • Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Open and Close store - key carrier
  • Receive weekly freight and management of freight to ensure timely return on investments.

Caregiver

(Took Care Of Parents)
07.2017 - 11.2022
  • Assisted parents with daily living needs to maintain self-esteem and general wellness
  • Assisted with dressing guidance, grooming, meal preparation, medications, doctor appointments and medication reminders
  • Engaged parents in meaningful conversation, socialization, and activity while providing personal care assistance
  • Built strong relationships, emotional support and companionship.

Grants Consultant

Hagerty Consulting
01.2014 - 01.2017
  • Project Manager/Lead Technical Assistance Provider for State of Colorado, Department of Local Affairs Division managing training, technical assistance, and monitoring of Planning, Watershed Capacity, and Watershed Implementation Programs.
  • Provided training, technical assistance, and monitoring of all non-profit agencies, collaboratives, and local governments who receive funding for long-term recovery of four counties
  • Successfully completed training, technical assistance, and monitoring for 2 rounds of Planning funds with contracts totaling at least $9 million
  • Provided project management for Hagerty contract with DOLA totaling over $400,000.

Grants Supervisor

City of Arlington, Texas
01.2005 - 01.2014
  • CDBG, HOME, ESG Program, Compliance, Financial Management
  • Oversaw 5+ million dollars financially: accounts payable, account reconciliation, customer/vendor relations, creation of PO's, and yearly reconciliation
  • Ensure compliance with HUD, Department of Labor Standards-Davis Bacon, including on-site monitoring of organizations and CDBG, CDBG-DR, ESG and HOME construction projects including economic development (EDI)
  • Oversaw budget for approximately 1.5 million dollars for HOME program and 5+ million dollars for CDBG and CDBG-DR program including project management, program management, creating, maintaining, and managing budgeting spreadsheets
  • Reviewing reconciliations for programs, reviewing services provided for program management ensuring in-depth social services were provided to at-risk populations and providing feedback for improvements
  • Managed compliance program for all HUD funding for 6+ million
  • Processed payments for construction work ensuring accuracy, accountability, and thoroughness
  • Oversaw management of 26+ subrecipients, including processing financial requests for reimbursement of federal funding, program reporting to ensure compliance and accuracy of in-depth services to at-risk populations
  • Conducted program and financial on-site monitoring of recipients, CHDO's, and developers, including conducting reviews of financial statements to ensure compliance with OMB Circulars and federal regulations
  • Streamlined and re-established policies and procedures for Grants Division including but not limited to program operating procedures for social services, environmental procedures, Davis Bacon procedures, and compliance procedures
  • Reviewed and prepared contracts to ensure compliance with federal and state rules and regulations
  • Management of staff administering functions of CDBG, CDBG-DR, ESG, and HOME program including project management, program management, compliance, technical assistance, field inspections and financial complain
  • Conducted environmental reviews for all HUD funded programs (ARRA, CDBG, CDBG-R, ESG, SHP, HOME, EDI, and NSP) to ensure compliance with National Environmental Policy Act of 1969, National Historic Preservation Act of 1966, and Housing and Community Development Act of 1974
  • Experience with working directly with HUD to resolve compliance (program and project), environmental and Davis Bacon issues for all federal grants
  • Provided technical assistance and training to staff, existing recipients, developers, CBDO's, CHDO's, and other departments within unit of local government
  • Technical assistance includes establishing goals, outcomes, strategic plans, program management, streamlining compliance, and financial management
  • Reviewed single and external audits for 26+ organizations to ensure compliance with all federal programs (program and project).

Compliance Specialist

City Of Arlington, Texas
01.2004 - 01.2005
  • Ensured compliance for HUD funds including CDBG, HOME, ESG, SPC, and SHIP
  • Oversaw compliance of Davis Bacon Act
  • Streamlined and managed Rehabilitation Program funding with CDBG
  • Conducted all phases of Environmental Reviews for federally funded programs
  • Conducted desk reviews, on-site monitoring for programs and projects, and provided technical assistance to non-profits and City of Arlington for federally funded programs
  • Processed financial requests for reimbursement of federal funds and processed financial and program reporting to ensure compliance budget allowances and expenditure deadlines.

Executive Director

CRIME VICTIM ASSISTANCE CENTER
01.1998 - 01.2004
  • Responsible for casework, advocacy, safety plans, goal setting for clients (social service plans) and support to crime victims providing case management and crisis intervention
  • Managed staff of 10 in administering state and federal grants: VOCA, SAPCS-OAG, OVAG and HHSC
  • Prepared and tracked complex budgets, creating reports, and auditing records
  • Responsible for non-profit accounting, membership development and fundraising opportunities
  • Responsible for updating and maintaining policies and procedures
  • Created, updated and maintained policies and procedures for center programs and employee development
  • Assisted Board of Directors with establishing organizational priorities, short and long term goals, and establishing long term strategic plan
  • Established new educational programs for center development in community
  • Established MOU's between city and county officials, created committees for streamlining fundraising, financial, and executive committee purposes
  • Created outreach office serving two counties
  • Wrote, successfully completed, and received $500,000 of federal and state grant funding
  • Responsible for tracking performance, writing reports and newsletters
  • Established state certified volunteer program
  • Responsible for representing agencies throughout community.

Education

MBA - Project Management, Accounting

Walden University
Minneapolis, MN

BBA - Accounting And Business Management

Walden University
Minneapolis, MN

Associate of Applied Science - Information Technology Project Management

Texas State Technical College
Breckenridge, TX

Skills

Grant writing

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Certification

Driver's License

Assessments

  • Work style: Reliability, Proficient, December 2022, Tendency to be reliable, dependable, and act with integrity at work
  • Data entry: Attention to detail, Proficient, December 2022, Maintaining data integrity by detecting errors
  • Case management & social work, Proficient, April 2023, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
  • Spreadsheets with Microsoft Excel, Proficient, December 2022, Knowledge of various Microsoft Excel features, functions, and formulas
  • Office manager, Proficient, December 2022, Scheduling and budgeting
  • Retail customer service, Proficient, January 2023, Responding to customer situations in a retail setting
  • Attention to detail, Proficient, July 2023, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Project timeline management, Proficient, July 2023, Prioritizing and allocating time to effectively achieve project deliverables
  • Managing accounts in QuickBooks, Proficient, December 2022, Using QuickBooks software to manage business financials

Interior decorator

Outfitting a space with aesthetically pleasing elements such as furniture, wall-coverings, accessories, rugs and more.

Timeline

Caregiver

(Took Care Of Parents)
07.2017 - 11.2022

Grants Consultant

Hagerty Consulting
01.2014 - 01.2017

Grants Supervisor

City of Arlington, Texas
01.2005 - 01.2014

Compliance Specialist

City Of Arlington, Texas
01.2004 - 01.2005

Executive Director

CRIME VICTIM ASSISTANCE CENTER
01.1998 - 01.2004

Assistant Manager

Dollar General
6 2023 - Current

MBA - Project Management, Accounting

Walden University

BBA - Accounting And Business Management

Walden University

Associate of Applied Science - Information Technology Project Management

Texas State Technical College
Angela Norman