Angela N. Parish, LISW-S
Solon,USA
Summary
Licensed Independent Social Worker with Supervision (LISW-S) with 19+ years of progressive experience in child welfare, social and community services. Proven leader with a strong background in case management, staff mentorship, crisis response, and inter-agency collaboration. Skilled in driving policy change through committee leadership and training initiatives. Seeking to leverage expertise in a program management or leadership role to improve service delivery and organizational outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Social Service Worker III
Cuyahoga County Division of Children and Family Services
08.2006 - Current
- Conducts comprehensive assessments to determine safety, risk, and service needs of children and families.
- Responds to inbound calls regarding child abuse and neglect, complex situations while exercising sound judgement and professionalism.
- Provides in-person intervention, supporting individuals through high-stress situations and connecting them to resources
- Member of Labor Management committee aimed at creating positive change, working with both agency and union leadership, and staff.
- Member of several agency committees and work groups purposed to create enhanced and revised agency practice and procedure.
- Authored department standard operating procedure (SOP) materials to drive consistent, thorough practice.
- Mentors new staff with training, skill development, and support—contributing to retention and faster onboarding.
- Participates in leadership committees such as the R.E.D. Team, influencing intake protocol and screening decisions through data-informed analysis.
- Skilled in cross-functional collaborations with legal, medical, and educational systems to align family support strategies.
- Recognized for professionalism and leadership in high-stakes, crisis environments requiring rapid judgment and ethical decision-making.
- Ensures documentation follows all professional and confidentiality.
- Adaptable and flexible, able to shift priorities in response to changing needs to support families effectively.
- Build trust and rapport with clients, families, and colleagues through respect, fairness, and dignity.
- Facilitate conflict resolution, quickly assessing situations and promoting positive outcomes.
- Make informed decisions and solve problems by evaluating options and selecting appropriate courses of action.
- Provides direct support to families in crisis, ensuring access to essential services and resources.
- Conducts home visits to assess family dynamics and identify areas of need for intervention.
- Manages time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.
- Recognized for outstanding performance as a Service Worker through various positive evaluations from supervisors.
Social Worker III
Metro Health Hospital
02.2023 - 07.2023
- Facilitated patient assessments to identify social and emotional needs.
- Completed MOCA testing to detect cognitive impairment.
- Completed Healthcare Power of Attorney and Living Will documents for patients.
- Developed and implemented individualized treatment plans in collaboration with healthcare teams.
- Coordinated resources and referrals to community services for patients and families.
- Provided crisis intervention support in high-pressure situations to ensure patient safety.
- Advocated for patients' rights, ensuring access to necessary health services and support systems.
- Updated client documentation for accurate, compliant and current records.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Maintained regular contact with clients by calling and visiting clients' homes.
Residential Substance Abuse Treatment Intern
Hitchcock Center for Women
01.2006 - 05.2007
- Provided various forms of support and functions with inpatient substance abuse treatment clients.
- Assisted with providing family education group and individual assessments for clients.
- Completed intake assessments and family education groups within an inpatient substance use treatment program.
Account Clerk III
Case Western Reserve University
08.1999 - 08.2006
- Processed accounts payable and receivable transactions accurately and timely.
- Implemented improvements in filing systems to enhance accessibility of records.
- Monitored account discrepancies and resolved issues efficiently to maintain accuracy.
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Set up and updated Excel spreadsheets to track financial data.
- Developed working relationships with associates, employees of other departments and representatives of other organizations.
- Assisted in preparing monthly financial reports for management review.
- Ensured compliance with accounting regulations and internal policies.
Education
Master of Science in Social Administration -
Case Western Reserve University
05.2008
Bachelor of Arts - Major
Cleveland State University
Cleveland, Ohio, OH05.2005
Associate of Arts - undefined
Cuyahoga Community College
05.2003
Skills
Strong communication skills
Very effective analyzing, problem solving and decision making skills
Proactive knowledge seeker
Culturally competent and sensitive to needs based on the individual
Stakeholder Engagement & Interdisciplinary Collaboration
Data-Driven Decision Making
Leadership Skills
Trauma-Informed Practice
Crisis Management & Risk Assessment
Staff Training & Mentorship
Websites
Affiliations
National Association of Black Social Workers, Inc. (NASW), pending.
National Social Work Honor Society Phi Alpha
Certification
- LISW‑S (Supervision Designation) , State of Ohio | January 2021 – Present
- Licensed Independent Social Worker (LISW) , State of Ohio | October 2018 – Present
- Licensed Social Worker (LSW) , State of Ohio | 2016 – 2018
- Licensed Notary Public, State of Ohio January 2024 - Present
- Certified Mental Health First Aid - July 2024 - Present
Committees & Initiatives
2006 - Present - AFSCME 1746 Union Member
2019 - Present - Labor Management Committee
2023 - Present - R.E.D. Team Committee
2025 - Present - AFSCME 1746 Election Committee Co-Chair
2025 - Elected Delegate AFSCME 1746
Cuyahoga County Democratic Women's Caucus
2025 - ongoing
Member
Metro CABSE
2025 - ongoing
Member
Coalition of Black Trade Unionists (CBTU)
2025 - ongoing
Member
Timeline
Social Worker III
Metro Health Hospital
02.2023 - 07.2023
Social Service Worker III
Cuyahoga County Division of Children and Family Services
08.2006 - Current
Residential Substance Abuse Treatment Intern
Hitchcock Center for Women
01.2006 - 05.2007
Account Clerk III
Case Western Reserve University
08.1999 - 08.2006
Associate of Arts - undefined
Cuyahoga Community College
Master of Science in Social Administration -
Case Western Reserve University
Bachelor of Arts - Major
Cleveland State University