Angela N. Ward, LMSW
Summary
Mental health professional well-prepared to deliver impactful counseling services, focused on fostering client well-being through evidence-based practices. Extensive experience in providing comprehensive care and support, with strong emphasis on collaboration and adaptability. Known for excellent interpersonal skills and client-centered approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Counselor
YWCA South Hampton Roads
01.2024 - Current
- Provide individual trauma-focused psychotherapy utilizing evidence-based modalities including CBT, CPT, and DBT to support client recovery and resilience
- Facilitate weekly support groups, fostering a safe and collaborative environment for survivors to build coping skills and strengthen peer support networks
- Supervise and mentor MSW and LPC interns, offering clinical guidance, case consultation, and professional development to ensure high-quality client care
- Conduct quarterly grant reporting by tracking service delivery, outcomes, and program compliance to maintain funding requirements and improve organizational efficiency
- Collaborate with multidisciplinary teams to coordinate client care, ensuring trauma-informed and culturally responsive service provision
- Facilitate quarterly youth engagement activities to support increased self-awareness, resiliency, and hope among youth impacted by violence
- Continually update professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
Success Coach
Next Step to Success
09.2021 - 08.2023
- Design and lead engaging, age-appropriate enrichment activities for 100+ youth, promoting social, emotional, and academic development
- Build and maintain relationships with over 100 families through daily youth engagement and weekly correspondence with families
- Facilitate life skills and character development workshops, preparing youth to explore post-secondary education and career pathways
- Provide individual and group mental health support by leading courageous conversations that foster resilience and emotional well-being
- Drive community outreach initiatives which achieved a 300% increase in program enrollment and participation
- Collaborate with the Site Manager and Executive Director to refine program design and implementation, expanding program reach and impact
- Administer program evaluation tools to track youth success rates, family satisfaction, and the program's overall alignment with organizational goals
- Analyze client data to identify trends and tailor interventions for increased success rates.
Outpatient Mental Health Intern
The Up Center
09.2022 - 05.2023
- Build and maintain therapeutic relationships with clients grounded in social work ethics, cultural competence, and trauma-informed care
- Provide therapeutic intervention to clients in line with individual needs and developmental stage, utilizing motivational interviewing, person centered therapy, and cognitive behavioral therapy
- Plan, develop, and implement monthly DEI workshops to encourage cultural awareness and open cultural exchange among Outpatient Mental Health and Substance Abuse team staff
- Provide organizational training and support to lower level BSW interns and first year MSW interns
- Gained hands-on experience in Electronic Health Records systems and Digital Marketing Platforms, increasing proficiency and expanding technical skill set
Mental Health Case Management Intern
Norfolk Community Services Board
09.2021 - 05.2022
- Provide case management services including mental health support, medication management tools, appointment monitoring, and community support for a caseload of 5 clients
- Build and maintain professional working relationships with clients to assess needs, monitor progress, and updates treatment plans as needed
- Conduct assessments to identify client strengths, challenges, and resource needs
- Maintain routine professional communication with therapists, psychiatrists, and care providers to monitor clients needs and conditions
- Coordinate with multidisciplinary teams to ensure comprehensive service delivery for clients
- Improve client access to community resources by maintaining a current knowledge of available services and programs
Residential Treatment House Manager
Community Support Network
08.2018 - 04.2021
- Implement staff training programs, serving a team of 10 Residential Counselors, ensuring safe, ethical, and trauma-informed service delivery and resident satisfaction
- Lead regular performance evaluations for team members, fostering professional growth and accountability
- Promote a safe and healthy work environment via monthly inspections of the office, grounds, and company vehicles
- Uphold Cal OSHA safety standards by facilitating monthly safety training to ensure best practices among staff
- Coordinate maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents
- Monitor client progress and program success through completion of monthly statistics and quarterly reports
- Foster collaboration and culture of respect through facilitation of weekly staff meetings with program staff and clinical directors
- Serve as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit
Residential Treatment Counselor
Community Support Network
03.2017 - 08.2018
- Build and maintain positive and supportive working relationships with up to 50 dual-diagnosed clients annually
- Utilize crisis intervention and de-escalation techniques to ensure safety and stability.
- Facilitate daily psychoeducational groups for skill-building, promoting healthy coping mechanisms among clients
- Model healthy boundaries and communication skills to promote thoughtful and appropriate social interactions among clients
- Maintain accurate documentation of client progress, adhering to confidentiality standards set by HIPAA regulations
- Collaborate with client to create treatment goals, assisting clients in achieving personal goals, providing guidance on problem-solving strategies and decision-making skills
Education
Master of Science - Social Work
Columbia University
New York, New York05-2023
Bachelor of Art - Political Science
Virginia Commonwealth University
Richmond, Virginia05-2016
Skills
- Treatment Planning
- Crisis intervention
- Individual and group counseling
- Clinical interventions
- Risk assessments
- Interdisciplinary team collaboration
Certification
- LMSW - Licensed Master Social Worker in Virginia
Timeline
Mental Health Counselor
YWCA South Hampton Roads
01.2024 - Current
Outpatient Mental Health Intern
The Up Center
09.2022 - 05.2023
Success Coach
Next Step to Success
09.2021 - 08.2023
Mental Health Case Management Intern
Norfolk Community Services Board
09.2021 - 05.2022
Residential Treatment House Manager
Community Support Network
08.2018 - 04.2021
Residential Treatment Counselor
Community Support Network
03.2017 - 08.2018
Master of Science - Social Work
Columbia University
Bachelor of Art - Political Science
Virginia Commonwealth University