Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Obradovic

Caledonia

Summary

Dynamic Operations Manager with a proven track record at Penske Logistics, excelling in team leadership and operational efficiency. Spearheaded process improvements that boosted productivity and reduced costs. Skilled in inventory management and fostering client relationships, driving enhanced customer satisfaction through strategic planning and effective problem-solving.

Overview

25
25
years of professional experience

Work History

Operations Manager

Penske Logistics
05.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Increased profit by streamlining operations.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Assisted in recruiting, hiring and training of team members.

Supply Chain Manager

Penske Logistics
05.2016 - 05.2024
  • Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
  • Oversaw demand planning, purchasing, and logistics.
  • Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
  • Enhanced inventory accuracy with the implementation of a robust cycle counting program.
  • Reduced lead times for product deliveries through effective supplier management and communication strategies.
  • Developed comprehensive training programs for team members, enhancing skills development and employee retention rates within the department.
  • Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
  • Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
  • Improved supplier performance ratings by establishing clear expectations and implementing regular evaluation processes.
  • Spearheaded cross-functional teams focused on continuous improvement initiatives within the supply chain function.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
  • Leveraged analytics tools for in-depth analysis of supply chain data, resulting in actionable insights for process improvements.
  • Streamlined transportation operations, optimizing routing plans and reducing fuel consumption costs.
  • Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
  • Formulated demand planning and generated supply chain management metrics.

Materials Manager

American Metal Technologies
02.2001 - 05.2016
  • Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
  • Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
  • Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
  • Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
  • Coordinated with production planning teams to ensure timely availability of raw materials required for scheduled productions runs.
  • Purchased indirect manufacturing supplies, administrative support materials and packaging to comprehensively build multifaceted production lifecycles.
  • Reduced lead times for critical materials through strategic supplier partnerships.
  • Collaborated with engineering teams to optimize material selection and reduce overall production costs.
  • Leveraged data analytics tools to identify trends in material usage patterns, helping inform future purchasing decisions more effectively.
  • Enhanced inventory management by implementing a demand forecasting system.
  • Worked closely with purchasing team, leveraging power of commodities and materials in outlining trade and distribution agreements.
  • Understood common material delivery methods using automated vehicles, conveyor belts and rail-guided distribution systems and determined best strategy for products.
  • Streamlined procurement processes, resulting in cost savings and increased operational efficiency.
  • Championed process improvements that resulted in shorter lead times for key products, boosting customer satisfaction rates.
  • Negotiated favorable contract terms with suppliers, reducing costs without compromising on quality or delivery timeframes.
  • Coordinated implementation of complete and raw product changes to facilitate successful launch and exceed customer expectations.
  • Managed material flow through plants across global markets in support of lean manufacturing operations and measured cost management.
  • Coordinated meticulous order management systems and production lifecycles for comprehensive customer development and satisfaction.
  • Improved warehouse efficiency with the introduction of an advanced storage and retrieval system.

Production Schedular

American Metal Technologies
11.1999 - 05.2016
  • Optimized production schedules by closely monitoring resources and adjusting timelines accordingly.
  • Updated management and clients on progress of production.
  • Tracked progress of manufacturing orders using [Type] software.
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Reduced lead times with the implementation of efficient scheduling strategies.
  • Flagged potential issues by monitoring timelines.
  • Established strong relationships with suppliers, improving collaboration and increasing efficiency in securing required materials on time.
  • Developed effective contingency plans for potential disruptions in the supply chain or production process, minimizing downtime.
  • Maintained accurate records and handled purchase orders.
  • Conducted regular reviews of inventory levels, proactively addressing shortages or excess stock that could impact production timelines.
  • Streamlined communication channels to improve information flow between departments and support seamless production scheduling.
  • Troubleshot production problems, machinery malfunctions, and staff shortages.
  • Played a key role in the successful launch of new products, ensuring seamless integration into existing production schedules without compromising on-time delivery rates.
  • Continuously sought opportunities for professional development, staying up-to-date on industry best practices related to production planning and scheduling.
  • Enhanced on-time delivery rates by maintaining accurate production planning and prioritizing tasks.
  • Boosted productivity, ensuring timely execution of work orders and coordinating resource allocation.
  • Compiled stock overages reports to share with managers and suppliers to avoid excess waste and deliver timely refunds and returns.
  • Balanced labor requirements across multiple shifts to optimize workforce utilization while adhering to budgetary constraints.
  • Implemented new software tool for scheduling, significantly reducing time spent on manual scheduling tasks.

Education

No Degree - Business Management

Cardinal Stritch University
Pleasant Prairie

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operational efficiency
  • Decision-making
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Operations oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • MS office
  • Goal setting
  • Client relationships
  • Inventory control
  • Client relations

Timeline

Operations Manager

Penske Logistics
05.2024 - Current

Supply Chain Manager

Penske Logistics
05.2016 - 05.2024

Materials Manager

American Metal Technologies
02.2001 - 05.2016

Production Schedular

American Metal Technologies
11.1999 - 05.2016

No Degree - Business Management

Cardinal Stritch University

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Angela Obradovic