Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Obrien

Homosassa,FL

Summary

Accomplished General Manager specializing in daily operations, budgeting, and staff scheduling. Committed to fostering a customer-centric environment while maintaining compliance with health and safety regulations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

General Manager

Five Guys
Brooksville, Florida
08.2014 - 08.2025
  • Oversaw daily operations of restaurant ensuring smooth service delivery.
  • Managed staff schedules to optimize labor costs and efficiency.
  • Trained new employees on company standards and customer service techniques.
  • Ensured compliance with health and safety regulations in food preparation.
  • Developed and implemented strategies to enhance customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Deli Clerk

Albertsons
Mt. Dora, Florida
01.2008 - 12.2012
  • Assisted customers with deli product selections and special requests.
  • Maintained cleanliness and organization of deli display cases.
  • Operated slicing machines and scales for product preparation.
  • Prepared high-quality meats, cheeses, and salads for customer orders.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Monitored inventory levels and restocked products as needed.
  • Followed safety protocols for food handling and sanitation standards.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Assisted customers with selecting products from the deli case or menu board.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Greeted customers in a friendly and professional manner.
  • Stocked shelves with fresh items daily.

Education

High School Diploma -

Lake Weir Highschool
Ocala, FL
05-2002

Skills

  • Budgeting
  • Inventory management
  • Employee training
  • Customer service
  • Staff scheduling
  • Team leadership
  • Effective communication
  • Time management
  • Staffing
  • Operational efficiency
  • Team player
  • Supervision and training
  • Purchasing
  • Leadership

Certification

  • Servsafe Certification May 2002 to May 20027

Timeline

General Manager

Five Guys
08.2014 - 08.2025

Deli Clerk

Albertsons
01.2008 - 12.2012

High School Diploma -

Lake Weir Highschool
Angela Obrien
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