ANGELA OLIVER
Business Office Associate
Smyrna,GA
Summary
Versatile Billing Coordinator bringing 20 years of healthcare experience. Familiar with confidentiality requirements, patient care standards and insurance claims processes. Flexible, reliable and goal-focused. Seeking a new career challenge and advancement utilizing my years of medical office experience.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Billing Coordinator Specialist
Advanced Orthopedic Services
Atlanta, GA
06.2007 - Current
- Oversaw daily billing department functions including medical coding, electronic claims submission for 50+ claims weekly utilizing Medisoft software.
- Payment posting and reimbursement management
- Solely responsible for insurance verification and precertification of commercial, managed care and worker compensation claims
- Insurance follow up for denied claims as well as needed collections to keep A/R manageable
- Monitor network bulletins for changes in insurance with regard to billing.
- Set up effective invoicing procedures alongside administration staff to maximize effectiveness of billing operations.
- Updated documentation, reports and spreadsheets with financial information.
- Collections on past due accounts.
Medical Billing/ Assistant Manager
Keating Group
Atlanta, GA
08.1996 - 10.2000
- Responsible for posting charges and submitting paper and electronic claims to commercial insurance, Medicare, Medicaid and workers comp via Vital Works Practice Management software
- Accurately posted insurance payment to patient accounts
- Correspondence with insurance companies with regard to patient accounts
- Month end report and reconciliation of accounts
- Managed, balanced and preparation of daily receipts for bank deposit
- Assisted office manager with payroll in ADP, accounts payable / receivables as well as HR related issues for 7 employees.
Front Office Coordinator
Keating Group
Atlanta, GA
06.1993 - 09.1996
- Welcomed and checked in 30+ patients per day.
- Assisted patients with intake forms and insurance concerns
- Scheduled patient appointments
- Maintained, organized and updated patient charts
- Accurately pulled patient records for upcoming appointments and procedures, typically within 1-hour period
- Managed and trained 2 employees for front office duties
- Organized and transferred incoming mail and checked correctness of outgoing mail
- Aided colleagues, doctors and patients through regular communication and assistance
Education
Finance
Georgia State University
Atlanta, GA 08.1987 - 05.1991
Skills
Microsoft Office
Medisoft software / Trizetto Clearing house
[Physical therapy and Home health] billing experience
Managed Care Policies
Excellent patient customer service
Office Management
Account Management
Medical billing and coding
Insurance billing expert
Timeline
Billing Coordinator Specialist
Advanced Orthopedic Services
06.2007 - Current
Medical Billing/ Assistant Manager
Keating Group
08.1996 - 10.2000
Front Office Coordinator
Keating Group
06.1993 - 09.1996
Finance
Georgia State University
08.1987 - 05.1991