Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Elite Cardiology Group
Upland, CA
05.2023 - Current
Direct patients to exam rooms, obtain client medical history, medication information, symptoms, and allergies. Collect and document patient vitals
Perform EKGs
Sanitize, restock, and organize exam rooms and medical equipment.
Schedule patient appointments.
Verify patient insurance coverage and collect required co-payments.
Perform medical records management, including filing, organizing and scanning documents.
Manage over 50 telephone calls daily to offer office information, answer questions, and direct calls to staff.
Orient and train new staff on proper procedures and policies.
Medical Assistant
Loma Linda University Health Care
Loma Linda, CA
08.2020 - 03.2023
Directed patients to exam rooms, obtained client medical history, medication information, symptoms, and allergies. Collected and documented patient vitals.
Perform EKGs
Assisted with routine checks and diagnostic testing by collecting specimens.
Sanitized, restocked, and organized exam rooms and medical equipment.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Managed over 60 telephone calls daily to offer office information, answer questions, and direct calls to staff.
Called and faxed pharmacies to submit prescriptions and refills, and submitted prior authorizations for medications.
Processed patient FMLA documents and completed EDD disability forms online or in paper form.
Medical Assistant
Elite Cardiology Group
Upland, CA
06.2018 - 08.2020
Scheduled patient appointments.
Verified patient insurance coverage and collect required co-payments.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Called and faxed pharmacies to submit prescriptions and refills.
Oriented and trained new staff on proper procedures and policies.
Shift Manager
McDonald's Restaurant
Colton, CA
04.2017 - 07.2018
Supervised employees and oversaw quality compliance with company standards for food and services.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Balanced cash drawers and store vault at end of business day with zero discrepancies and completed all closing procedures.
Coached crew members to optimize performance and motivate toward more efficient work.
Trained and mentored new employees to maximize team performance.
Personal Banker
Bank Of America
Fontana, CA
12.2006 - 06.2015
Verified customer identity and reviewed documentation for accuracy.
Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Promoted financial products by maintaining excellent service offering knowledge.
Networked to increase client base and encourage existing clients to expand financial portfolios.
Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.