Summary
Overview
Work History
Education
Skills
Certification
Timeline
ANGELA O. UGALE

ANGELA O. UGALE

Eastvale,CA
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Summary

Well versed, performance-focused, and seasoned professional, offering comprehensive experience in leading and developing highly competent teams, while generating impressive sales results. Armed with successful record of managing business development, customer service, associate relations, and store operations. Equipped with exceptional ability to increase revenue and market share. Effective team leader and team player with excellent business acumen and communication skills.

Experienced with developing and executing merchandising plans to drive sales and profitability. Utilizes analytical skills to interpret market data and make informed decisions. Track record of effective team management and collaboration, ensuring seamless operations and goal achievement.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Merchandising Manager

Lowe's
12.2021 - Current
  • Trained and supervised merchandising team members in best practices, improving overall performance.
  • Implemented innovative visual displays that captured attention and boosted sales significantly.
  • Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
  • Increased sales by developing and implementing successful merchandising strategies.
  • Managed inventory levels effectively to minimize stock shortages and overstocks.

Store General Manager

SEARS HOLDING CO
08.2011 - 06.2021
  • Exceeded sales plans and achieved financial targets with positive EBITDA.
  • Ranked among Top 10 Stores based on Location Balances Scorecard from 2015 to 2019.
  • Cultivated a culture of integrity, commitment, and teamwork across all store operations.
  • Maintained annual turnover below three percent through effective team engagement strategies.
  • Enhanced shopping experiences by fostering strong customer relationships and utilizing sales techniques.
  • Monitored sales trends and merchandising practices to optimize store performance.
  • Managed expenses to maximize productivity with operational improvements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

RETAILER, STORE DIRECTOR

ALBERTSONS/SUPERVALU
01.2001 - 01.2011
  • $15 - $25 M Revenue, Responsible for total store operations
  • Planned, organized, directed, and controlled all store activities to ensure store goals and objectives were reached while establishing company policy and financial objectives
  • Promoted a philosophy of personalized service in each department
  • Responsible for proper application of established employee relations, policies and benefits
  • Results promoting over 20 associates to mid -level and executive store management positions
  • Awarded District Top Performer for Customer Service Recognition 2005 – 2009
  • Recruit, hire, and retain a diverse workforce

Education

Industry Management Program - FOOD

UNIVERSITY OF SOUTHERN CALIFORNIA MARSHALL SCHOOL OF BUSINESS
01.2006

Bachelor of Science - Business Communications

DEVRY BUSINESS COLLEGE
01.1989

Skills

  • Financials P & L Reviews
  • Business Analysis Strategies
  • Customer commitment
  • Decision making
  • Attention to details
  • Philosophy of Good Leadership
  • Inventory management
  • Merchandising analytics
  • Seasonal planning

Certification

Food Industry Management Program Certification USC

Timeline

Merchandising Manager - Lowe's
12.2021 - Current
Store General Manager - SEARS HOLDING CO
08.2011 - 06.2021
RETAILER, STORE DIRECTOR - ALBERTSONS/SUPERVALU
01.2001 - 01.2011
DEVRY BUSINESS COLLEGE - Bachelor of Science, Business Communications
UNIVERSITY OF SOUTHERN CALIFORNIA MARSHALL SCHOOL OF BUSINESS - Industry Management Program, FOOD

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