Angela Ovalles

• Proven ability to learn quickly and adapt to new situations.
• Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
• Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
• Improved client relations through effective communication and education on pet health needs.
• Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
• Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
• Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.

• Administered injections, oral medications and topically applied medications prescribed by veterinarian.
• Positioned animals for diagnostic imaging such as x-rays and scans.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Administered medications to animals in treatment and documented changes in condition.
• Answered owner animal health questions and advised on best care practices.
• Groomed and bathed animals to maintain hygiene and appearance.
• Restrained animals for examination and treatment.
• Cleaned, sterilized and maintained surgical instruments and equipment.
• Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Assisted veterinarians with euthanasia of animals.
• Educated clients on post-surgical care and nutrition.
• Maintained clean and safe animal living areas.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
• Entered data from pet records and office visits into computer system.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Organized paperwork such as charts and reports for office and patient needs.

As a Solutions Generalist at Petco my responsibilities included being properly educated about the products and services sold there so that I could answer any guest's question. I also assisted guests with check out at the register and ensured they were able to find everything they were looking for. I handled animals like small animals/rodents, reptiles (corn snakes, chameleons, bearded dragons, geckos, frog, ball pythons, turtles), fish, and insects and fed them, cleaned their habitats, and ensured they were healthy.

At Chipotle, I worked on the front line, meaning I made the customers' orders as they walked down the line. I made sure they were satisfied with the food they received and that they felt welcome at all times. I also made sure the front line is clean at all times and refilled the food containers when necessary. I also worked as the main cashier, which required me to ring up guests' at the end of the line and ensured they received quality service.

As a brand ambassador at the Aerie section of American Eagle, my main tasks were to make sure the underwear section was organized and easy for guests to shop, and to also put the take backs from the fitting rooms back out onto the floor where they are supposed to be. I greeted every guest and made sure they felt welcome.

As a seasonal Cashier at Target, I helped customers purchase their items and greeted them and asked if they had found everything well and how their day was.

At 2nd Chance Rescue, my main responsibilities were to ensure each pet that was up for adoption was in a clean kennel, fed at their appropriate times, and taken on short walks throughout the shift.