Angela Owens
Perry,GA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
Work History
Office Manager
Rocket Pest Control/Bridges Termite & Pest Control
11.2018 - 02.2024
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed office operations while scheduling appointments for department managers.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Updated reports, managed accounts, and generated reports for company database.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Controlled finances to lower costs and keep business operating within budget.
- Established team priorities, maintained schedules and monitored performance.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
Office Manager
Active Pest Control/ Bennett's Pest Control
08.2016 - 08.2018
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Controlled finances to lower costs and keep business operating within budget.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered services to customer locations within specific timeframes.
Education
High School Diploma -
Southeast High School
Macon, GA.06.1991
Skills
- Human Resources Management
- Team Bonding
- Work Planning and Prioritization
- Shift Scheduling
- Credit and collections
- Billing
- Staff Management
- Clear oral/written communication
- Organizational Skills
- Decision-Making
- Professional and Courteous
- Customer Relationship Management
- Office Administration
- Computer Skills
- Administrative Support
- Office Management
- Good Judgment
- Scheduling and calendar management
Timeline
Office Manager
Rocket Pest Control/Bridges Termite & Pest Control
11.2018 - 02.2024
Office Manager
Active Pest Control/ Bennett's Pest Control
08.2016 - 08.2018
High School Diploma -
Southeast High School
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