Angela Owens
Perry,GA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
Work History
Office Manager
Rocket Pest Control/Bridges Termite & Pest Control
2018.11 - 2024.02
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed office operations while scheduling appointments for department managers.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Updated reports, managed accounts, and generated reports for company database.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Controlled finances to lower costs and keep business operating within budget.
- Established team priorities, maintained schedules and monitored performance.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
Office Manager
Active Pest Control/ Bennett's Pest Control
2016.08 - 2018.08
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Controlled finances to lower costs and keep business operating within budget.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered services to customer locations within specific timeframes.
Education
High School Diploma -
Southeast High School
Macon, GA.06.1991
Skills
- Human Resources Management
- Team Bonding
- Work Planning and Prioritization
- Shift Scheduling
- Credit and collections
- Billing
- Staff Management
- Clear oral/written communication
- Organizational Skills
- Decision-Making
- Professional and Courteous
- Customer Relationship Management
- Office Administration
- Computer Skills
- Administrative Support
- Office Management
- Good Judgment
- Scheduling and calendar management
Timeline
Office Manager
Rocket Pest Control/Bridges Termite & Pest Control
2018.11 - 2024.02
Office Manager
Active Pest Control/ Bennett's Pest Control
2016.08 - 2018.08
High School Diploma -
Southeast High School
Similar Profiles
Anthony SladeAnthony Slade
Business Development, Lead Technician at Holiday Termite and Pest ControlBusiness Development, Lead Technician at Holiday Termite and Pest Control
Juan Carlos QuirosJuan Carlos Quiros
Pest Control Operator at Orkin Pest & Termite ControlPest Control Operator at Orkin Pest & Termite Control
Justin TremeJustin Treme
Outside Sales Representative at Orkin Pest & Termite ControlOutside Sales Representative at Orkin Pest & Termite Control