Angela Pagliuca
Florham Park ,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Community Psychiatric Institute
2022.11 - Current
- Answer and direct phone calls
- Organize and schedule appointments and meetings
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes, and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Submit and reconcile expense reports
- Provide general support to clients and visitors
- Maintain supplies & donation inventory by checking stock to determine inventory level
- Cover the front desk when required
- Handle sensitive information in a confidential manner.
Cioffi's Ristorante
2019.11 - Current
- Provide excellent customer services
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings for dining room and event space
- Keep tables clean and tidy at all times
- Check products for quality
- Deliver checks and collect payments
- Cooperate and communicate with all serving and kitchen staff
- Adhere to all relevant health department rules/regulations and all customer service guidelines
- Set up, coordinate and maintain food stations or buffets for private parties.
Manager
Joe's Famous Pizzeria
2013.04 - 2019.01
- Complete weekly inventory, payroll and scheduling
- Manage front of the house operations to ensure customer satisfaction by offering friendly interaction, requesting feedback on individual experiences
- Provide oversight of each food station
- Responsible for keeping controllable costs low
- Manage and maintain general ledger for the business.
Food and Nutrition Administration Assistant
Overlook Medical Center, Atlantic Health
2011.02 - 2015.07
- Managed accounts payable, accounts receivables and collections accounts
- Designed new employee orientation package and established and facilitated all new employee activities and sessions, which provided continuity in all company policy
- Responsible for employee payroll, benefits and vacation time
- Compiled statistical reports for upper management
- Prepare daily administrative responsibilities which include keeping schedules, coordinating records, organizing all employee relevant information and maintaining records
- Implement team strategies to work assignments
- Ability to make decisions in accordance with rules and regulations
- Manage all hospital in house events and catering functions and maintain budget
- Prepare daily administrative responsibilities which include keeping schedules, coordinating records, organizing all employee relevant information and maintaining records.
Cafeteria Supervisor
Watchung Regional High School
2007.02 - 2011.02
- Divided food prep and organization responsibilities among cafeteria staff
- Prepare weekly inventory of food supplies and reordered as necessary
- Enforced kitchen area health and sanitation standards
- Assist in opening and closing cash registers, perform tasks such as counting money, separating charge slips, balancing cash drawers and making deposits.
Program Coordinator, Learning & Development Human Resources
Chubb Group of Insurance
1996.06 - 2006.06
- Assist program facilitators in developing content for leadership development programs
- Coordination of various development programs to include: Research training program facilities
- Negotiate pricing with vendors to enable cost savings
- Prepare attendees schedules
- Prepare training materials
- Prepare program evaluations
- Assist in tracking department budget and individual program budgets
- Organize and plan group functions with internal and external participants (meeting, events, and dinners) including schedules and travel of multiple individuals.
Education
Associate of Science - Business Administration And Management
Katharine Gibbs School
New Jersey09.1985
High School Diploma -
Marylawn of The Oranges
South Orange, NJ06.1983
Skills
Customer Service
Deadline-oriented
Data Entry
Office Administration
Scheduling
Time Management
Strong Problem Solver
Documentation and Recordkeeping
Event Coordination
Computer Skills
Timeline
Administrative Assistant
Community Psychiatric Institute
2022.11 - Current
Cioffi's Ristorante
2019.11 - Current
Manager
Joe's Famous Pizzeria
2013.04 - 2019.01
Food and Nutrition Administration Assistant
Overlook Medical Center, Atlantic Health
2011.02 - 2015.07
Cafeteria Supervisor
Watchung Regional High School
2007.02 - 2011.02
Program Coordinator, Learning & Development Human Resources
Chubb Group of Insurance
1996.06 - 2006.06
Associate of Science - Business Administration And Management
Katharine Gibbs School
High School Diploma -
Marylawn of The Oranges
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