Angela Parish
Indianapolis,IN
Summary
Efficient Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in data entry, record keeping, and customer service. Excel in time management, communication, and organizational abilities, ensuring seamless office operations and positive client interactions.
Overview
17
17
years of professional experience
Work History
Back End Clerk
Lowes Home Improvment
Indianapolis, Indiana
06.2007 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Generated daily reports of sales activity for management review.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Take care of all the weekly paperwork for receiving and shipping.
- Resolved discrepancies between invoices and purchase orders quickly.
- Verified accuracy of all paperwork prior to submission for processing.
- Schedule all incoming merchandise shipments and deliveries while taking care of all the damaged product that has been received.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Forklift Certified and Hazmat Certified
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Load and Unload all LTL truckloads
- Take care of all quality alerts and buybacks
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Directed clients and guests to correct departments, rooms and staff members.
- Oversaw inventory by entering purchase orders to keep inventory correct.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Filed correspondence and reports in accordance with corporate classification system.
- Trained office professionals on administrative procedures to keep file handling consistent and accurate.
- Prepared and submitted requisitions to maintain supply standards in accordance with established procedures.
- Answered telephones, directed calls and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Computed, recorded and proofread data or reports.
- Typed, formatted and edited correspondence and other documents.
- Trained staff members to perform work activities and use computer applications.
- Inventoried and ordered materials, supplies and services.
- Schedule repairs on all equipment.
- Opened, sorted, and routed incoming inventory.
- Completed work schedules, managed calendars and arranged appointments.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Monitored and directed work of lower-level clerks.
Education
GED -
Howe
05-1986
Skills
- Inventory Control
- Administrative Support
- Research
- File Maintenance
- Database entry
- Schedule and calendar management
- Supply tracking
- Training
- Forklift driver
References
References available upon request.
Timeline
Back End Clerk
Lowes Home Improvment
06.2007 - Current
GED -
Howe