Owner/Office Manager
Professional Hauling, Ltd
Columbus, Ohio
06.1993 - Current
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Maintained filing system for records, correspondence and other documents.
- Managed payroll taxes and deductions, including 401 contributions, health insurance premiums, garnishments.
- Collaborated with external auditors during annual audits, providing necessary payroll records and explanations.
- Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
- Maintained and updated database for invoicing and accounting reconciliation.
- Managed payroll processing for over XXX employees, ensuring accurate calculation of wages, bonuses, and deductions.
- Input data into the company's software for preparation of returns.
- Performed detailed record-keeping for all tax files and documentation for future reference.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Reviewed and verified invoices for accuracy, completeness, and compliance with company policies.