Angela Partin Lee
Summary
Dynamic sales professional with a proven track record at Galvez Rum Distillery, excelling in customer service and cash handling accuracy. Adept at enhancing customer satisfaction and team performance through effective problem-solving and communication skills. Committed to driving sales growth while maintaining a positive and organized environment.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Professional Auto Parts Specialist with solid track record in inventory management, customer service, and automotive knowledge. Known for strong focus on collaboration and adaptability, delivering high-quality results even in dynamic environments. Skilled in product identification, problem resolution, and maintaining efficient supply chain operations. Dependable team player with passion for achieving operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Prime Source Auto Parts/Napa
10.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
Painter
Cleveland Co.
05.2024 - 10.2024
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Manager
Galvez Rum Distillery
04.2023 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Improved production efficiency by consistently monitoring and adjusting bottling line settings.
- Operated packaging machinery efficiently to maintain consistent bottle fill weights without compromising product quality or speed.
Manager
The Felicianas' Store/Napa
09.2018 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Successfully upsold additional products or services when appropriate by demonstrating their benefits to the customer''s specific needs.
- Handled returns and exchanges professionally, resolving issues efficiently while maintaining high customer satisfaction rates.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
Apartment Manager
Mac Ray
03.2016 - 08.2018
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
- Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Identified areas in need of improvement within common spaces and implemented upgrades that benefited overall community satisfaction.
- Organized regular property inspections to ensure maintenance issues were promptly addressed, maintaining a safe living environment for tenants.
- Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
Key Holder
Dollar General
01.2015 - 02.2017
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Security Officer
ELMH
04.2010 - 06.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Education
High School Diploma -
Jackson High School
Jackson, LA05-1994
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Stocking and receiving
- Cash handling accuracy
- Cash register operation
- Payment processing
- Sales training
- Inventory tracking
- Order processing
- Incident reporting
- Threat management
- Document management
- Documentation and reporting
- Staff management
- Shift scheduling
- Sales management
- Multitasking
- Attention to detail
- Vehicle diagnostics
- Returns processing
- Clean driving record
- Email communication
- Verbal and written communication
- Labeling accuracy
- Machine setup
- Item packaging
- Positive attitude
- Data entry
- File organization
- Organizing and categorizing
- Office administration
- Mail handling
- Scheduling appointments
- Appointment scheduling
- File maintenance
- Bookkeeping
- Valid Driver's license
Certification
- Certified EMR, Emergency Medical Responder
- CPR
- Safe Serve
- Active Shooter Awareness
- COVID-19 Awareness
- Safe in School
- Bar Card
Timeline
Sales Associate
Prime Source Auto Parts/Napa
10.2024 - 03.2025
Painter
Cleveland Co.
05.2024 - 10.2024
Manager
Galvez Rum Distillery
04.2023 - 05.2024
Manager
The Felicianas' Store/Napa
09.2018 - 04.2023
Apartment Manager
Mac Ray
03.2016 - 08.2018
Key Holder
Dollar General
01.2015 - 02.2017
Security Officer
ELMH
04.2010 - 06.2012
High School Diploma -
Jackson High School
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